La Johnson Email & Phone Number
Director, Client Services @ HealthEquity
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La Johnson Location
- Texas, United States
La Johnson Work
- 2021 -now Director, Client Services @
- 2018 -2021 Senior Manager, Member Services @
- 2016 -2018 Manager, Customer Advocacy @
- 2015 -2016 Manager, Program and Project @
- 2012 -2015 Associate Director, Customer Care @
- 2010 -2012 Associate Director, Technical Support @
La Johnson Education
- Grand Canyon University
Master of Business Administration (M.B.A.) (Leadership Emphasis)
2010-2012 - Our Lady of the Lake University
Bachelor of Business Administration (B.B.A.) (Human Resource Management)
La Johnson Skills
- Quality Assurance
- Problem Solving
- Operations
- Computer Literacy
- Business Initiatives
- Organizational Effectiveness
- Account Management
- Call Center Administration
- Succession Planning
- Business Development
- Personnel Management
- Customer Relationship Management (CRM)
- Continuous Improvement
- Customer Support
- Employee Relations
- Employee Learning & Development
- Customer Engagement
- Complaint Management
- Customer Service Operations
- Collaborative Problem Solving
- Customer Experience Management
- Net Promoter Score
- Organization Skills
- Relationship Building
- Client Development
- Change Management
- Cross-functional Team Leadership
- People Development
- Customer Service Management
- Teamwork
- Time Management
- Strategic Thinking
- Written Communication
- Customer Loyalty
- Interpersonal Skills
- Talent Management
- Strategic Leadership
- Contact Center Management
- Client Relations
- Soft Skills
- Presentation Skills
- Healthcare
- Analytical Skills
- Client Services
- Onboarding
- Human Resource Operations
- Leadership
- Recruiting
- Customer Experience
- Call Centers
- Customer Retention
- Telecommunications
- Customer Satisfaction
- Performance Management
- Process Improvement
- Technical Support
- Human Resources
- Strategic Planning
- Project Management
- Business Strategy
- Operations Management
- Microsoft Office
- Team Leadership
- Management
- Employee Training
- Training
- Team Building
- Coaching
- Leadership Development
- Employee Engagement
- Organizational Leadership
- Conflict Management
- Conflict Resolution
- Development Of Employees
- Motivation
- Priority Management
- Leading Meetings
- Performance Metrics
- Oral & Written Communication Skills
- HR Policies
- Sales
- Strategic Hiring
- Call Routing
- Interview Skills
- Performance Evaluations
- Resource Management
- Program Management
- Data Analysis
- People Skills
- Customer Driven
- Partnership-building
- Public Speaking
- Employee Benefits
- Oral and Written Communication Skills
- Town Hall Meetings
- Employee Opinion Surveys
- Customer Service
- Compensation and Benefits
- Interviews
- Organizational Skills
- Partnership Building
- Organizational Development
- Interviewing
La Johnson Summary
- La Johnson, based in Texas, United States, is currently a Director, Client Services at HealthEquity. La Johnson brings experience from previous roles at HealthEquity, Lennox International, Verizon Enterprise Solutions and Verizon Wireless. La Johnson holds a 2010 - 2012 Master of Business Administration (M.B.A.) in Leadership Emphasis @ Grand Canyon University. With a robust skill set that includes Quality Assurance, Problem Solving, Operations, Computer Literacy, Business Initiatives and more. La Johnson has 2 emails and 1 mobile phone numbers on RocketReach.
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