One# Call Center Support Specialist @ (August 2023 - January 2025)
Concierge @ (August 2022 - February 2023)
Kitchen Manager @ (April 2019 - October 2022)
General Manager @ Gigi's Cupcakes Franchise (July 2017 - March 2019)
Assistant Manager @ (April 2010 - July 2017)
L. Thomas Education
MAX Technical Training & Career Programs
Cyber Security
2023-2023
Sullivan University
Associate's degree (Culinary Arts/Chef Training)
2012-2014
L. Thomas Skills
Security Operations
Information Security
Cybersecurity
Risk Management
Retail Operations
Business Operations
Inventory Management
Customer Relationship Management (CRM)
Interpersonal Skills
Cyber
Help Desk Support
Desktop Computers
Easily Adaptable
Client Relations
Creative Problem Solving
Phone Etiquette
Critical Thinking
Customer Service Management
Organization Skills
Teamwork
Customer Service
Relationship Building
Problem Solving
Communication
Team Management
Time Management
Attention to Detail
Client Services
Collaborative Problem Solving
Computer Hardware Troubleshooting
Customer Support
SQL
Technical Support
Windows 10
L. Thomas Summary
L. Thomas, based in Cincinnati, OH, US, is currently a T2 Customer Solutions and Technical Specialist at Simple. L. Thomas brings experience from previous roles at Simple, Tire Discounters, Inc., Forcht Bank and Goodfellas Pizzeria. L. Thomas holds a 2023 - 2023 Cyber Security @ MAX Technical Training & Career Programs. With a robust skill set that includes Security Operations, Information Security, Cybersecurity, Risk Management, Retail Operations and more. L. Thomas has 2 emails on RocketReach.
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