L. Baker Email & Phone Number

IT Program Manager @ Arlington County Fire Department, Arlington, VA

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L. Baker Location

Waldorf, MD, US

L. Baker Work

IT Program Manager @ (June 2023 - Present)
Chief Executive Officer @ Five and Dime Online, LLC (November 2016 - Present)
Senior Information Technology Program Manager @ (July 2021 - July 2023)
Program Manager Desk Side Support @ (March 2020 - July 2021)
Service Center Program Manager @ Telesis Corporation (March 2019 - February 2020)
Senior Global Manager @ (August 2010 - November 2016)
Sr. Manager, Client Support @ (January 2009 - August 2010)
Sr. Manager @ (October 2007 - December 2008)
Sr. Manager @ (January 2007 - January 2008)

L. Baker Education

James Madison University - College of Business
Bachelor of Business Administration (B.B.A.) (Computer and Information Sciences and Support Services)
1988-1993

L. Baker Skills

Requirements Analysis
Process Improvement
Business Analysis
SaaS
Microsoft Office
Project Management
Leadership
SDLC
SharePoint
Program Management
Professional Services
Oracle
Management
Strategic Planning
Vendor Management
Integration
Troubleshooting
Team Leadership
Strategy
Sales
Cabling
Help Desk Support
Level 1
Customer Requirements
Adobe Contribute
Restore
Infrastructure
Insurance
Draft
Local Government
Windows
Service Desk
Open Plan
Token Ring
Computing
Reporting And Analysis
Manages
Trend Analysis
Ras
Novell
Aging
System Upgrades
Mentoring
Finance
Structure
Call Tracking
Collecting
ACD
Business Administration
Programming
Asset Tracking
SOP development
Dial Up Networking
Complaints
Can Help
Windows XP
Fast Ethernet
Customer Support
HD Video
Support Analysts
Procurement
Diversity Management
Loading
Financial Statements
Coaching
Design
Inventory Management
Outsourcing
Calls
Continuous Improvement
Desktop Computers
Identifies
Computer Information Systems
Delivering Solutions
Statistics
SMS
Sop
CRM
Metrics
Hiring
Resolve
Dealing
Broadcast
New Initiatives
Monitors
Propose
Data Center
Department Of Health
Graphs
Networking
Local Area Network
Prioritizes
Escalation
Forecasting
Customer Satisfaction
McAfee
System
Business Services
Responsiveness
Key Metrics
Healthcare
Team Management
Process Flow
Possibility
Proposal Management
Windows 2000
From Scratch
Reports
TCP/IP
Organizational Restructuring
Xp Professional
Supervision
Inventory
Removing
Management Consulting
Norton Ghost
Strategies
Prejudice
Enterprise It
Medicine
Tables
Information Quality
Microsoft Excel
Testing
Asset Management
Corel Office
Windows 95
Training
Editing
Policy
Employee Training
Point Of Contact
Customer Service
Progression
Trending
Concept Generation
Virtual
Enterprise Software
Sla
Abc
VPN
Documentation
Scheduling
American
Research
Quality Control
System Monitoring
Budget Constraints
Reporting
Meters
Support Management
Private Sector
Investigation
Service Providers
Analysis
Partnerships
Written
Hardware
Reform
Mechanisms
Change Control Board
Producing
Information Technology
Gap Analysis
Selecting
Coordination
RFP
Deltek
Computer Repair
Configurations
FIX Protocol
Project Plans
Network Infrastructure
Virginia
Applications
HIPAA
Data Analysis
Human Services
Data Collection
Communication
Schedules
Project Bidding
ERP
Business Operations
Active
Quality Assurance
End User Training
Consolidating
Software Packaging
EPM
Operations
Increase Productivity
Suite
Blackberry
Strategic Programs
Visibility
New Hires
Pc Anywhere
One On One
Network Administration
IT Leadership
Keystone
QoS
Fdic
Business Intelligence
Microsoft Project
Technical Support
Project Planning
Security Clearance
Microsoft Certified Professional
Project
Rollout
Contractual Agreements
Cost Control
Alternative Solutions
Service Levels
Fax
Presentations
Ancillary
Responsibility
Internal Audit
Policies and Procedures
1St Line
Cohesive
Product Lines
International
COBRA
Mpm
Contract Management
BMC Remedy
Level 2
Executive Management
Active Directory
Heat
HEV
Software Installation
Lotus Notes
Interfaces
Computer Network Operations
Moves
Microsoft Exchange
Build Relationships
Reviews
Government
Bonus
Government Contract
Visio
Consolidate
Software
Cdi
Windows NT
Technical Writing
Compliance
Citrix Metaframe
Outlook
Resolving Issues
Earned Value Management
Knowledge Base
Fashion
Proposal Writing
Cash
Internal Controls
Federal Government
Interviews
Proprietary Software
Conducting Interviews
Cat5
Onboarding
Cots
Invoicing
Fairfax
Queues
Budgets
Management Development
Staff Development
Appraisals
Magicians
Technical Issues
Problem Solving
Directions
Trains And Add Rails
Summarize
Meetings
Cost Benefit
Delivery
Logging
Individual Development
Orthopedics
Recruiting
Evaluation
SWOT analysis
Coordinate
Performance Management
Databases

L. Baker Summary

L. Baker, based in Waldorf, MD, US, is currently a IT Program Manager at Arlington County Government. L. Baker brings experience from previous roles at Five and Dime Online, LLC, Focused Management, SAIC and Telesis Corporation. L. Baker holds a 1988 - 1993 Bachelor of Business Administration (B.B.A.) in Computer and Information Sciences and Support Services @ James Madison University - College of Business. With a robust skill set that includes Requirements Analysis, Process Improvement, Business Analysis, SaaS, Microsoft Office and more. L. Baker has 1 emails and 2 mobile phone numbers on RocketReach.