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Kym O'Connor Location
Coventry, GB
Kym O'Connor Work
Customer Support @ (April 2024 - Present)
Customer Experience Team Leader @ (May 2021 - February 2024)
Customer Experience Team Leader @ (June 2021 - February 2023)
Customer Experience Consultant @ (July 2016 - May 2021)
Pharmacy Dispenser @ (September 2013 - July 2016)
Sales Assistant @ (March 2013 - September 2013)
Sales Team Member @ (December 2011 - March 2013)
Counter Clerk @ (October 2007 - December 2011)
Kym O'Connor Education
Insitute for Apprenticeships & Technical Education
Team Leader or Supervisor Level 3 Apprenticeship
2021-2022
Finham Park 2001-2007
Kym O'Connor Skills
Artificial Intelligence (AI)
Attention to Detail
Coaching
Communication
Customer Experience
Customer Interaction
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Interpersonal Skills
People Development
Phone Etiquette
Phone Manner
Problem Solving
Process Improvement
Quality Management
Team Leadership
Team Motivation
Teamwork
Technical Support
Telephone Manner
Troubleshooting
Kym O'Connor Summary
Kym O'Connor, based in Coventry, GB, is currently a Customer Support at APARI. Kym O'Connor brings experience from previous roles at STARK Group, Saint-Gobain UK & Ireland, Saint-Gobain and Boots UK. Kym O'Connor holds a 2021 - 2022 Team Leader or Supervisor Level 3 Apprenticeship @ Insitute for Apprenticeships & Technical Education. With a robust skill set that includes Artificial Intelligence (AI), Attention to Detail, Coaching, Communication, Customer Experience and more.
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