Kyle Rivera Email & Phone Number
Sr Customer Experience Manager - Workforce Management and CX Strategy @ T-Mobile
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Kyle Rivera Location
- Colorado Springs, CO, US
Kyle Rivera Work
- Sr Customer Experience Manager - Workforce Management and CX Strategy @ (June 2025 - Present)
- Total Experience Manager - CX, Escalations, Insights, and Operations Support @ (August 2023 - June 2025)
- Manager, Team of Experts - CX Contact Center Operations with DE and I Leadership @ (January 2022 - August 2023)
- Senior Program Manager - CX Leadership Development @ (January 2021 - January 2022)
- Manager, Team of Experts - CX Contact Center Operations with DE and I Leadership @ (January 2018 - January 2021)
- Frontline Leadership Development Consultant - CX Senior Leaders @ (January 2017 - January 2018)
- Trainer - CX, New Hire, Continuing Education, Financial and Account and Technical Care @ (April 2014 - January 2017)
- Associate Trainer @ (April 2013 - April 2014)
- Technical Support Specialist @ (May 2008 - April 2013)
Kyle Rivera Summary
- Kyle Rivera, based in Colorado Springs, CO, US, is currently a Sr Customer Experience Manager - Workforce Management and CX Strategy at T-Mobile. Kyle Rivera brings experience from previous roles at T-Mobile. Kyle Rivera has 2 emails and 1 mobile phone numbers on RocketReach.
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