Kyle Lee Email & Phone Number
ITSM Change Management - Associate Director @ Cognizant
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Kyle Lee Location
- Rochester, NY, US
Kyle Lee Work
- 2016 -now ITSM Change Management - Associate Director @
- 2012 -2016 ITIL Change Manager @
- 2010 -2012 ITIL Change Process Manager, Service and Process Management @
Kyle Lee Education
- ITIL V3 Foundations Certification - Consulting Portal
ITIL V2 Foundations Certification (ITIL V3 Service Management)
2009-2009 - ITIL V2 Practitioner Certification - Learning Tree
ITIL V2 Practitioner Certification (IPRC) (ITIL V2 Service Management)
2007-2007 - ITIL V2 Foundations Certification - CCN
ITIL V2 Foundations Certification (ITIL V2 Service Management)
2004-2004 - PennWest Edinboro 1980-1981
Kyle Lee Skills
- IT Service Management
- ITIL
- Incident Management
- Change Management
- Service Management
- Requirements Analysis
- Process Management
- CMDB
- Process Improvement
- Process Engineering
- Process Development
- Team Leadership
- Disaster Recovery
- Release Management
- Data Center
- Business Analysis
- Configuration Management
- Program Management
- Project Planning
- Remedy
- Windows
- IT Governance
- Documentation
- Troubleshooting
- Problem Solving
- MS Project
- Service Desk
- Team Building
- Analysis
- Visio
- NetMeeting
- WebEx
- SnagIt
- Microsoft Office
- Spreadsheets
- Excel
- PowerPoint
- Outlook
- Internet Explorer
- Service-now.com
- Business Process Improvement
- Microsoft Excel
- Software Documentation
- BMC Remedy
- Governance
- IT Operations
- ITIL Certified
- SharePoint
- Process Simulation
- Resource Management
- Maximo
- Service Now.Com
- Business Process
Kyle Lee Summary
- Kyle Lee, based in Rochester, NY, US, is currently a ITSM Change Management - Associate Director at Cognizant. Kyle Lee brings experience from previous roles at EmblemHealth and McGraw-Hill Companies, Inc.. Kyle Lee holds a 2009 - 2009 ITIL V2 Foundations Certification in ITIL V3 Service Management @ ITIL V3 Foundations Certification - Consulting Portal. With a robust skill set that includes IT Service Management, ITIL, Incident Management, Change Management, Service Management and more. Kyle Lee has 2 emails and 3 mobile phone numbers on RocketReach.
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