Lead Customer Success Manager @ (May 2025 - March 2026)
Senior Customer Success Manager @ (July 2023 - May 2025)
Principal Success Manager @ (September 2021 - April 2023)
Senior Consultant @ (September 2018 - September 2021)
Consultant @ (August 2016 - August 2018)
Business Technology Analyst @ (February 2014 - August 2016)
Service Management Analyst @ (June 2013 - August 2013)
Legislative Intern @ (June 2012 - July 2012)
Academic Tutor @ (January 2011 - June 2012)
Customer Service Representative @ (July 2005 - March 2009)
Kyle Kirby Education
The University of Georgia
Bachelor of Business Administration - BBA (Management Information Systems, General)
The University of Georgia
Bachelor of Business Administration - BBA (Finance, General)
Kyle Kirby Skills
IT Strategy
Technology Adoption
Customer Success
Professional Services
Account Management
Management
Team Leadership
Strategic Planning
Customer Relationship Management (CRM)
Program Management
Finance
Information Technology
Change Management
SDLC
Medicaid
Data Modeling
Information Management
Systems Analysis
Information Systems
Performance Management
Financial Analysis
Financial Reporting
Project Management
Business Intelligence (BI)
Agile & Waterfall Methodologies
Sales Presentations
Consulting
Data Visualization
Microsoft Office
Visio
Tableau
MS Project
Microsoft SQL Server
Amazon Web Services (AWS)
SAP Analytics Cloud
Software as a Service (SaaS)
Problem Solving
Performance Improvement
Leadership
Customer Service
Public Speaking
Anaplan
Large Systems Integration
SAP FI
Process Improvement
Technical Sales Presentations
Financial Close Process
Systems Integration
Data Strategies
Go-to-market Strategy
Kyle Kirby Summary
Kyle Kirby, based in Atlanta, GA, US, is currently a Principal, Strategic Customer Success at ServiceTitan. Kyle Kirby brings experience from previous roles at ServiceTitan, Salesforce and Deloitte Consulting. Kyle Kirby holds a Bachelor of Business Administration - BBA in Management Information Systems, General @ The University of Georgia. With a robust skill set that includes IT Strategy, Technology Adoption, Customer Success, Professional Services, Account Management and more. Kyle Kirby has 5 emails and 3 mobile phone numbers on RocketReach.
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