Kyle Janes Email
Service Desk Analyst @ AssureCare LLC
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Kyle Janes Location
- Zanesville, OH, US
Kyle Janes Work
- Service Desk Analyst @ (October 2024 - Present)
- Remote Technical Support Tier I Representative @ (February 2024 - October 2024)
- Student @ (February 2023 - October 2024)
- Honors Graduate at My Computer Career @ (February 2023 - October 2024)
- Technical Support Specialist @ Canon ITS (February 2024 - April 2024)
- Senior Crew Technician @ (July 2008 - January 2023)
- Survey Crew Chief @ (January 1999 - January 2007)
Kyle Janes Education
- MyComputerCareer
Technical Training (Information Technology Security and Administration)
2023-2023 - Ohio University
Bachelor of Science (Geology/Earth Science, General)
1987-1995 - My Computer
Information Technology Security & Administration Program
Kyle Janes Skills
- Active Directory
- Active Listening
- Adobe Acrobat
- Analytical Skills
- Attention to Detail
- Call center technical support
- Cloud Application Development
- Communication
- CompTIA Network+
- Computer Hardware
- Computer Hardware Troubleshooting
- Computer Repair
- Computing
- Copier
- Customer Experience
- Customer Interaction
- Customer Satisfaction
- Customer Service
- Customer Support
- Cybersecurity
- Desktop Computers
- Direct Call Center
- Documentation
- Domain Name System (DNS)
- Engineering Geology
- Geographic Information Systems (GIS)
- Global Positioning System (GPS)
- Google Cloud Platform (GCP)
- HTML
- IP Addressing
- IT Hardware Support
- Information Technology
- Infrastructure
- Internet Protocol Suite (TCP/IP)
- Internet Systems
- Intrusion Detection
- Laser Printers
- Leadership
- Linux
- Mac
- Magento
- Microsoft Azure
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Technology
- Microsoft Excel
- Microsoft Office
- Microsoft Platform
- Microsoft Word
- Network Administration
- Network Interface Cards
- Network Management Applications
- Network Security
- Network Troubleshooting
- Networking
- New Hire Training
- Office 365
- Operating Systems
- Optimizing Performance
- Patch Management
- PeopleSoft CRM
- Printer Support
- Problem Solving
- Quality Metrics
- Remote Function Call (RFC)
- Remote Troubleshooting
- Root Cause
- Scanner Maintenance
- Scanners
- Security
- Service-Level Agreements (SLA)
- ServiceNow
- Software Installation
- System Administration
- Teamwork
- Technical Ability
- Technical Application
- Technical Support
- Troubleshooting
- Voice over IP (VoIP)
- Windows
- Windows Server
- Wireless Networking
- Written Communication
- iOS
Kyle Janes Summary
- Kyle Janes, based in Zanesville, OH, US, is currently a Service Desk Analyst at AssureCare LLC. Kyle Janes brings experience from previous roles at Canon Information Technology Services, Inc., MyComputerCareer and Canon ITS. Kyle Janes holds a 2023 - 2023 Technical Training in Information Technology Security and Administration @ MyComputerCareer. With a robust skill set that includes Active Directory, Active Listening, Adobe Acrobat, Analytical Skills, Attention to Detail and more. Kyle Janes has 1 emails on RocketReach.
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