Kyle Holbrook Email & Phone Number
Incident, Problem and Escalation Manager @ WorkForce Software
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Kyle Holbrook Location
- Cleveland, GA, US
Kyle Holbrook Work
- 2024 -now Incident, Problem and Escalation Manager @
- 2018 -2024 Assistant Director, Incident Management and Reporting Lead @
- 2014 -2018 Assistant Director, Incident and Problem Management @
- 2011 -2014 Data Center Operations, Data Center Facilities and Enterprise Change Manager @
- 2010 -2011 IT Infrastructure Operations Manager, Assistant Vice President @
- 2007 -2009 Director, Information Technology @
- 2004 -2007 Director, Operations and Technology Call Center @
- 1999 -2004 Manager, Operations Support @
- 1996 -1999 Systems Analyst @ Buypass
- 1995 -1996 Change Management and Source Control Manager @ Buypass
- 1994 -1995 Operations Supervisor @ Buypass
- 1990 -1994 Computer Lead Operator and Production Support Analyst @ Buypass
- 1986 -1990 Cryptologic Technician @
Kyle Holbrook Education
- Gwinnett Technical College
(Cobol Programming)
1995-1996 - US Navy
(Management Training • Cryptologic Technician School)
1986-1986 - Forsyth County High School
(General)
1981-1986
Kyle Holbrook Skills
- IT Infrastructure Management
- People Management
- data protection
- Processes Development
- KPI Reporting
- KPI Dashboards
- Key Performance Indicators
- Microsoft Power BI
- KPI Implementation
- ServiceNow
- Service-Level Agreements (SLA)
- Disaster Recovery
- ITIL
- Data Center
- IT Service Management
- Process Improvement
- Vendor Management
- Security
- Management
- Project Management
- Program Management
- Change Management
- Unix
- Databases
- Incident Management
- IT Operations
- Operations Management
- Problem Management
- Shared Services
- Access
- UPS systems
- Facilities Management
- Leadership
- Testing
- Business Process
- Business Process Improvement
Kyle Holbrook Summary
- Kyle Holbrook, based in Cleveland, GA, US, is currently a Incident, Problem and Escalation Manager at WorkForce Software, an ADP company. Kyle Holbrook brings experience from previous roles at EY, Genuine Parts Company and SunTrust Bank. Kyle Holbrook holds a 1995 - 1996 Gwinnett Technical College. With a robust skill set that includes IT Infrastructure Management, People Management, data protection, Processes Development, KPI Reporting and more. Kyle Holbrook has 2 emails and 1 mobile phone numbers on RocketReach.
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