Kyle Holbrook Email & Phone Number
Incident, Problem and Escalation Manager @ WorkForce Software
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Kyle Holbrook Location
- Cleveland, GA, US
Kyle Holbrook Work
- Incident, Problem and Escalation Manager @ (May 2024 - Present)
- Assistant Director, Incident Management and Reporting Lead @ (February 2018 - March 2024)
- Assistant Director, Incident and Problem Management @ (June 2014 - February 2018)
- Data Center Operations, Data Center Facilities and Enterprise Change Manager @ (April 2011 - May 2014)
- IT Infrastructure Operations Manager, Assistant Vice President @ (July 2010 - April 2011)
- Director, Information Technology @ (March 2007 - December 2009)
- Director, Operations and Technology Call Center @ (September 2004 - March 2007)
- Manager, Operations Support @ (December 1999 - September 2004)
- Systems Analyst @ Buypass (April 1996 - December 1999)
- Change Management and Source Control Manager @ Buypass (January 1995 - April 1996)
- Operations Supervisor @ Buypass (June 1994 - January 1995)
- Computer Lead Operator and Production Support Analyst @ Buypass (July 1990 - June 1994)
- Cryptologic Technician @ (June 1986 - May 1990)
Kyle Holbrook Education
- Gwinnett Technical College
(Cobol Programming)
1995-1996 - US Navy
(Management Training • Cryptologic Technician School)
1986-1986 - Forsyth County High School
(General)
1981-1986
Kyle Holbrook Skills
- IT Infrastructure Management
- People Management
- data protection
- Processes Development
- KPI Reporting
- KPI Dashboards
- Key Performance Indicators
- Microsoft Power BI
- KPI Implementation
- ServiceNow
- Service-Level Agreements (SLA)
- Disaster Recovery
- ITIL
- Data Center
- IT Service Management
- Process Improvement
- Vendor Management
- Security
- Management
- Project Management
- Program Management
- Change Management
- Unix
- Databases
- Incident Management
- IT Operations
- Operations Management
- Problem Management
- Shared Services
- Access
- UPS systems
- Facilities Management
- Leadership
- Testing
- Business Process
- Business Process Improvement
Kyle Holbrook Summary
- Kyle Holbrook, based in Cleveland, GA, US, is currently a Incident, Problem and Escalation Manager at WorkForce Software, an ADP company. Kyle Holbrook brings experience from previous roles at EY, Genuine Parts Company and SunTrust Bank. Kyle Holbrook holds a 1995 - 1996 Gwinnett Technical College. With a robust skill set that includes IT Infrastructure Management, People Management, data protection, Processes Development, KPI Reporting and more. Kyle Holbrook has 2 emails and 1 mobile phone numbers on RocketReach.
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