Kyle H. Email
Director of Customer Support @ BeatStars
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Kyle H. Location
- Johannesburg, GP, ZA
Kyle H. Work
- Director of Customer Support @ (September 2024 - Present)
- Customer Support Manager @ (January 2024 - September 2024)
- Customer Support Lead @ (August 2023 - January 2024)
- Customer Support Specialist @ (November 2020 - August 2023)
- Support Engineer @ (January 2017 - November 2020)
- Data Consultant @ (April 2015 - December 2016)
- I.T Technician @ (December 2012 - March 2015)
Kyle H. Education
- Eastwood Secondary High School
diploma (PHYSICAL SCIENCES)
2005-2009 - IT Certification Academy
Information Technology
Kyle H. Skills
- Active Directory
- Active Directory Experience
- Analytical Skills
- Android
- Apple Hardware
- Apple Support
- Artificial Intelligence (AI)
- Bomgar
- Communication
- Computer Hardware Troubleshooting
- Cross-functional Collaborations
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer support strategy
- Delegation
- Director level
- Google Cloud Platform (GCP)
- Intercultural Communication
- Internet Protocol Suite (TCP/IP)
- Interpersonal Skills
- Jira
- Key Performance Indicators
- LAN-WAN
- Leadership Development
- Local Area Network (LAN)
- MCITP
- Managed Services
- Mentoring
- Microsoft Exchange
- Microsoft Office
- Microsoft Operating Systems
- Microsoft Products
- Mobile Devices
- Operating Systems
- Operations
- Operations Management
- Performance Dashboards
- Problem Solving
- Process automation and efficiency important
- Product Support
- Publishing Operations Management
- Remote Desktop
- Root Cause Analysis
- Sales
- Service-Level Agreements (SLA)
- Software Installation
- Software as a Service (SaaS)
- Standby
- Strategic Roadmaps
- Strategy Implementation
- Support Management
- Support Services
- Support Services Management
- Symantec Antivirus
- System Administration
- Team Leadership
- Team Management
- Team Mentoring
- Technical Support
- Troubleshooting
- VMware View
- Virtual Private Network (VPN)
- Wide Area Network (WAN)
- Windows Server
- Zendesk Support
Kyle H. Summary
- Kyle H., based in Johannesburg, GP, ZA, is currently a Director of Customer Support at BeatStars. Kyle H. brings experience from previous roles at BeatStars and EOH. Kyle H. holds a 2005 - 2009 diploma in PHYSICAL SCIENCES @ Eastwood Secondary High School. With a robust skill set that includes Active Directory, Active Directory Experience, Analytical Skills, Android, Apple Hardware and more. Kyle H. has 1 emails on RocketReach.
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