Kyle Ernst Email & Phone Number
Sr. Manager, Workforce Traffic @ Spectrum
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Kyle Ernst Location
- Louisville, KY, US
Kyle Ernst Work
- 2018 -now Sr. Manager, Workforce Traffic @
- 2017 -2018 Manager, Workforce Traffic @
- 2013 -2017 Supervisor, Workforce Management - Midwest Market @
- 2011 -2013 Real Time Workforce Management - Call Center Operations @
- 2009 -2010 Manager, Workforce Planning - Real Time @
- 2008 -2009 Manager, Call Center Operations @
- 2007 -2007 Manager, Asset Sales - Recovery Operations @
- 2005 -2007 Manager, Call Center Operations @
- 2004 -2005 Sr. Business Analyst, Call Center Operations @
- 2003 -2004 Business and Financial Analyst, Call Center Operations @
- 2002 -2003 Project Manager, Call Center Operations @
- 1999 -2002 Supervisor, Call Center Operations @
- 1997 -1999 Management Associate @
Kyle Ernst Education
- Baker University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2001-2003 - Rockhurst University
Bachelor of Arts (B.A.) (Psychology)
1993-1997
Kyle Ernst Skills
- Leadership
- Customer Satisfaction
- Operations Management
- Direct Sales
- Strategic Planning
- Outsourcing
- Process Improvement
- Vendor Management
- Cross Functional Team
- Business Process Improvement
- Management
- Call Center
- Business Process
- Customer Service
- Team Building
- Cross Functional Team Leadership
- Performance Management
- Workforce Management
- Change Management
- Call Centers
- Customer Experience
Kyle Ernst Summary
- Kyle Ernst, based in Louisville, KY, US, is currently a Sr. Manager, Workforce Traffic at Spectrum. Kyle Ernst brings experience from previous roles at Spectrum and Farmers Insurance. Kyle Ernst holds a 2001 - 2003 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ Baker University. With a robust skill set that includes Leadership, Customer Satisfaction, Operations Management, Direct Sales, Strategic Planning and more. Kyle Ernst has 2 emails and 1 mobile phone numbers on RocketReach.
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