Kyle Dawson Email & Phone Number
Head of Global Customer Success Operations @ SailPoint
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Kyle Dawson Location
- Austin, TX, US
Kyle Dawson Work
- 2026 -now Head of Global Customer Success Operations @
- 2025 -2026 Director, CX Strategy and Transformation @
- 2023 -2025 VP, Customer Success @
- 2020 -2022 Sr. Director Customer Success @
- 2019 -2020 Senior Customer Success Manager @
- 2017 -2019 Customer Success Manager @
- 2016 -2017 Project Manager @
- 2014 -2016 Manager, Project Management @
- 2013 -2014 Manager, Customer Support @
- 2013 -2013 Manager, Account Advocacy @
- 2012 -2013 Special Projects Manager @
- 2011 -2012 Account Manager @ M5 Networks
- 2010 -2011 Technical Support Representative and Team Lead @ M5 Networks
- 2009 -2010 Technical Team Lead @
- 2008 -2008 Co-op @
Kyle Dawson Education
- Rochester Institute of Technology
Bachelor's of Science (RIT Men's Soccer, RIT Club Soccer, Student Athlete Advisory Committee)
2005-2009
Kyle Dawson Skills
- Computer Hardware
- Project Management
- Leadership
- Microsoft Office
- Customer Service
- Networking
- Java
- Operating Systems
- Database Administration
- System Architecture
- Network Hardware
- Lotus Smartsuite
- Information Technology
- VoIP
- Cloud Computing
- Telecommunications
- XP
- Management
- Unified Communications
- Customer Satisfaction
- Technical Support
- Troubleshooting
- Call Centers
- Telephony
- Managed Services
- Salesforce.com
- Customer Retention
- ACD
- Help Desk Support
- Account Management
- WAN
- MPLS
- IP
- Training
- Windows
- SIP
- Cisco Technologies
- Strategy
- SIP Trunking
- SaaS
- Vendor Management
- Integration
- Team Leadership
- Switches
- Voice over IP (VoIP)
- Cisco Systems Products
- Software as a Service (SaaS)
- Contact Centers
Kyle Dawson Summary
- Kyle Dawson, based in Austin, TX, US, is currently a Head of Global Customer Success Operations at SailPoint. Kyle Dawson brings experience from previous roles at Quest Software, Bloomerang, Workspot, Inc and Vonage. Kyle Dawson holds a 2005 - 2009 Bachelor's of Science in RIT Men's Soccer, RIT Club Soccer, Student Athlete Advisory Committee @ Rochester Institute of Technology. With a robust skill set that includes Computer Hardware, Project Management, Leadership, Microsoft Office, Customer Service and more. Kyle Dawson has 2 emails and 1 mobile phone numbers on RocketReach.
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