Kyle Dawson Email & Phone Number
Head of Global Customer Success Operations @ SailPoint
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Kyle Dawson Location
- Austin, TX, US
Kyle Dawson Work
- Head of Global Customer Success Operations @ (June 2026 - Present)
- Director, CX Strategy and Transformation @ (September 2025 - June 2026)
- VP, Customer Success @ (April 2023 - April 2025)
- Sr. Director Customer Success @ (March 2020 - December 2022)
- Senior Customer Success Manager @ (April 2019 - March 2020)
- Customer Success Manager @ (July 2017 - April 2019)
- Project Manager @ (September 2016 - June 2017)
- Manager, Project Management @ (June 2014 - September 2016)
- Manager, Customer Support @ (November 2013 - June 2014)
- Manager, Account Advocacy @ (April 2013 - November 2013)
- Special Projects Manager @ (September 2012 - November 2013)
- Account Manager @ M5 Networks (July 2011 - September 2012)
- Technical Support Representative and Team Lead @ M5 Networks (April 2010 - June 2011)
- Technical Team Lead @ (October 2009 - April 2010)
- Co-op @ (January 2008 - June 2008)
Kyle Dawson Education
- Rochester Institute of Technology
Bachelor's of Science (Management Information Systems)
2005-2009
Kyle Dawson Skills
- Computer Hardware
- Project Management
- Leadership
- Microsoft Office
- Customer Service
- Networking
- Java
- Operating Systems
- Database Administration
- System Architecture
- Network Hardware
- Lotus Smartsuite
- Information Technology
- VoIP
- Cloud Computing
- Telecommunications
- XP
- Management
- Unified Communications
- Customer Satisfaction
- Technical Support
- Troubleshooting
- Call Centers
- Telephony
- Managed Services
- Salesforce.com
- Customer Retention
- ACD
- Help Desk Support
- Account Management
- WAN
- MPLS
- IP
- Training
- Windows
- SIP
- Cisco Technologies
- Strategy
- SIP Trunking
- SaaS
- Vendor Management
- Integration
- Team Leadership
- Switches
- Voice over IP (VoIP)
- Cisco Systems Products
- Software as a Service (SaaS)
- Contact Centers
Kyle Dawson Summary
- Kyle Dawson, based in Austin, TX, US, is currently a Head of Global Customer Success Operations at SailPoint. Kyle Dawson brings experience from previous roles at Quest Software, Bloomerang, Workspot, Inc and Vonage. Kyle Dawson holds a 2005 - 2009 Bachelor's of Science in Management Information Systems @ Rochester Institute of Technology. With a robust skill set that includes Computer Hardware, Project Management, Leadership, Microsoft Office, Customer Service and more. Kyle Dawson has 2 emails and 1 mobile phone numbers on RocketReach.
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