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Kyle Brecht Location
Gibbon, NE, US
Kyle Brecht Work
Customer Service Specialist @ (January 2023 - Present)
Contact Center Manager @ (August 1993 - August 2020)
Instructor @ (January 1999 - January 2001)
Contact Center Team Lead @ (January 1994 - January 1999)
crew chief @ Runza Inc (February 1991 - August 1993)
Kyle Brecht Education
University of Nebraska at Kearney
Bachelor of Science (BS) (Biology, General)
1993-1998
Kearney High School
General Studies
1989-1992
University of Nebraska at Kearney
Bachelor of Science (Biology, General)
Kyle Brecht Skills
Achievers Employee Success Platform
Analytical Skills
Assistants
Biology
Build Strong Relationships
Call Monitoring
Call Quality
Chat
Coaching
Coaching & Mentoring
Commitments
Communication
Competitive Analysis
Conflict Resolution
Contact Center Management
Contact Center Operations
Contact Centers
Coordinating Schedules
Critical Thinking
Cross-functional Collaborations
Customer Acceptance
Customer Engagement
Customer Experience
Customer Experience Transformation
Customer Issue Management
Customer Loyalty
Customer Profitability
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Disciplinaries
Diversity and Inclusion
Driving Results
Easily Adaptable
Electronic Payment Processing
Empathic Design
Employee Coaching
Employee Engagement
Employee Learning & Development
Employee Loyalty
Employee Training
English
Exceed Sales Goals
Expense Reduction
Group Communication
Interpersonal Skills
Inventory Management
Key Performance Indicators
Leadership
Management
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Negotiation
Network Troubleshooting
New Hire Training
Oral Communication
Performance Management
Performance Reviews
Phone Manner
Presentations
Problem Solving
Product Training
Project Management
Quality Assurance
Receptionist Duties
Recruiting
Relationship Building
Restorative Dentistry
Retail
Sales
Sales Processes
Sales Trainings
Service Quality
Six Sigma
Social Media
Soft Skills
Supervisory Skills
Team Building
Team Leadership
Team Management
Teamwork
Technical Support
Theme Development
Training
Transaction Support
Business Strategy
Program Management
Kyle Brecht Summary
Kyle Brecht, based in Gibbon, NE, US, is currently a Customer Service Specialist at Hamilton Business Technologies. Kyle Brecht brings experience from previous roles at Cabela's and Runza Inc. Kyle Brecht holds a 1993 - 1998 Bachelor of Science (BS) in Biology, General @ University of Nebraska at Kearney. With a robust skill set that includes Achievers Employee Success Platform, Analytical Skills, Assistants, Biology, Build Strong Relationships and more. Kyle Brecht has 2 emails and 1 mobile phone numbers on RocketReach.
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