Director, Customer Care and Advocacy @ (February 2024 - March 2026)
Director, Customer Care and L1 Technical Support @ (April 2019 - January 2025)
Customer Service Manager - Commercial Power Generation @ (May 2018 - April 2019)
Customer Relations Supervisor - Connecticut Natural Gas Corp. @ (June 2017 - April 2018)
Project Manager, National Accounts (Great Lakes Region and East Coast) @ (June 2015 - May 2017)
Associate, New Service Clearing Desk @ (November 2013 - June 2015)
Customer Billing Services Representative IV, Billing Intelligence Team @ (December 2012 - November 2013)
Customer Billing Services Representative III - IV, Exceptions Team @ (August 2010 - December 2012)
Kyle Bernier Education
Charter Oak State College
Bachelor of Science (BS), General Studies (General Studies)
2009-2014
Kyle Bernier Skills
AQT
Oracle SQL
Saratoga
Fieldnet
Legacy Systems
C2 Systems
Lotus Notes
Microsoft Office
Microsoft Excel
Microsoft Word
Energy Efficiency
Accounting
Query Tool
Budgets
Project Planning
Human Resources
Change Management
Strategic Planning
Process Improvement
Project Management
Renewable Energy
Energy
Management
Program Management
Contract Negotiation
Customer Service
Business Process Improvement
Leadership
Training
Budgeting
Team Leadership
Kyle Bernier Summary
Kyle Bernier, based in Glastonbury, CT, US, is currently a Senior Director, Customer Management at Budderfly. Kyle Bernier brings experience from previous roles at Budderfly, FuelCell Energy and AVANGRID, Inc. (formerly UIL Holdings Corporation). Kyle Bernier holds a 2009 - 2014 Bachelor of Science (BS), General Studies in General Studies @ Charter Oak State College. With a robust skill set that includes AQT, Oracle SQL, Saratoga, Fieldnet, Legacy Systems and more. Kyle Bernier has 2 emails and 2 mobile phone numbers on RocketReach.
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