Kunall Arora Email & Phone Number
Senior Director - Operational Excellence and Transformation @ Hays
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Kunall Arora Location
- Gurugram, HR, IN
Kunall Arora Work
- 2025 -now Senior Director - Operational Excellence and Transformation @
- 2024 -2025 Senior Director - Operations @
- 2022 -2024 Director - Operations @
- 2021 -2022 Associate Director - Operations @
- 2019 -2021 General Manager - Operations @
- 2017 -2018 Associate General Manager - Operations @
- 2016 -2017 Onshore Client Manager @
- 2014 -2016 Service Delivery Leader - Operations @
- 2012 -2014 Senior Manager - Operations @
- 2010 -2012 Service Manager - Operations @
- 2010 -2010 Manager - Operations @
- 2008 -2010 Lead Assistant Manager @
- 2005 -2008 Assistant Manager @
- 2004 -2005 Workforce Management Resource @
- 2003 -2004 Customer Care Executive @
- 2002 -2003 Senior Customer Care Executive @ Hero ITES
- 2001 -2002 Customer Care Executive @
Kunall Arora Education
- Ui Path
RPA Foundation (Robotics Technology/Technician)
2018-2018 - Motorola TQMI Black Belt
Six Sigma Black Belt
2014-2014 - Insurance Institute of India
Licentiate (Life Insurance)
2009-2010 - LOMA, USA
Certificate in Insurance (FLMI 280, 290, 301, 311)
2009-2010 - Symbiosis Institute of Management Studies
Post Graduate Diploma (C-PGDBA (HR))
2006-2008 - Delhi University
B.Com (Accounting, Mathematics, Management)
1997-2001 - Montfort School
Senior Secondary (Commerce)
1997-1997
Kunall Arora Skills
- Management Information Systems Mis
- Pre Sales
- Project Management
- IT Service Management
- Change Management
- Personnel Management
- Management
- Offshoring
- Vendor Management
- Process Improvement
- Six Sigma
- Sla
- Soft Skills
- Business Process Improvement
- Operations Management
- Requirements Analysis
- BPO
- Back Office
- Team Management
- Talent Acquisition
- Service Delivery
- Business Process Re Engineering
- Program Management
- Process Excellence
- Outsourcing
- Microsoft Office
- Leadership
- CRM
- Business Process
- Sales
- Client Delivery
- Human Resources
- Workforce Management
- MIS
- Analysis
- Process Migration
- Process Management
- Business Transformation
- Call Center
- Customer Relationship Management Crm
- ITIL
- Business Analysis
- Transition Management
- Resource Management
- Employee Engagement
- Performance Management
- Customer Relationship Management
- Management Information Systems
Kunall Arora Summary
- Kunall Arora, based in Gurugram, HR, IN, is currently a Senior Director - Operational Excellence and Transformation at Hays. Kunall Arora brings experience from previous roles at Innova Solutions and Sopra Steria. Kunall Arora holds a 2018 - 2018 RPA Foundation in Robotics Technology/Technician @ Ui Path. With a robust skill set that includes Management Information Systems Mis, Pre Sales, Project Management, IT Service Management, Change Management and more. Kunall Arora has 2 emails and 2 mobile phone numbers on RocketReach.
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