Kumar Amitesh Email & Phone Number
Vice President - Customer Success @ Oracle
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Kumar Amitesh Location
- Prague, CZ
Kumar Amitesh Work
- 2023 -now Vice President - Customer Success @
- 2019 -2023 Vice President - Customer Success @
- 2017 -2018 CIS GDCs Delivery Head @
- 2014 -2016 Global Delivery Head - CIS Service Desk @
- 2013 -2014 Director - Business Operations, Analytics and Excellence @ Unisys Global Services India
- 2007 -2013 General Manager\Sr. Business Director @
- 2007 -2008 Program Manager\Sr. Program Manager @
- 2006 -2007 MANAGING APPLICATION SUPPORT HELP DESK @ COMPUTER ASSOCIATES INDIA PVT. LTD
- 2004 -2006 MANAGING SERVICE DESK @
- 2003 -2004 Team Leader @ Convergys
- 2000 -2003 Team Leader @ Various Sales Jobs
- 1998 -1999 Supervisor @ Lawkush Engineering Works
Kumar Amitesh Education
-
(Mechanical Engineering)
1996-1999 - PTPS College 1994-1996
- PTPS High School 1991-1994
- Vinayaka Mission University
Bachelor of Arts (English Literature)
Kumar Amitesh Skills
- Contact Center Management
- Workforce Management
- Outsourcing
- Service Desk Management
- Key Performance Indicators
- Vendor Management
- Service Delivery
- BPO
- Transition Management
- Telecommunications
- Management
- Training
- Performance Management
- CRM
- Operational Excellence
- Call Centers
- Process Excellence
- Process Improvement
- Program Management
- Process Management
- Leadership
- Business Process Improvement
- Offshoring
- Project Management
- Employee Engagement
- Operations Management
- Team Management
- IT Service Management
- Customer Experience
- Human Resources
- Contact Centers
- Technical Support
- Customer Satisfaction
- Resource Management
- ITIL
- Business Process
- Business Analysis
- Business Transformation
- Business Process Re-engineering
- Analytics
- Incident Management
- Service Management
- Business Planning
- Microsoft Word
- Troubleshooting
- Strategic Planning
- Strategy
- Six Sigma
- Information Technology
- Call Center
- IT Outsourcing
- Soft Skills
- Business Process Re Engineering
- IT Operations
- Sla
- MIS
Kumar Amitesh Summary
- Kumar Amitesh, based in Prague, CZ, is currently a Vice President - Customer Success at Oracle. Kumar Amitesh brings experience from previous roles at Oracle, Cognizant, Cognizant Technology Solutions and Unisys Global Services India. Kumar Amitesh holds a 1996 - 1999 . With a robust skill set that includes Contact Center Management, Workforce Management, Outsourcing, Service Desk Management, Key Performance Indicators and more. Kumar Amitesh has 2 emails and 7 mobile phone numbers on RocketReach.
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