Kuli Flora Email
Service Design Lead @ Bros&Co
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Kuli Flora Location
- London, GB
Kuli Flora Work
- Service Design Lead @ (January 2022 - Present)
- Experience Design Mentor + Career Coach @ (March 2021 - Present)
- Senior Service + UX Designer @ (August 2021 - March 2022)
- Service Designer @ NHS Blood and Transplant, via FutureGov (May 2021 - August 2021)
- Service Designer @ (July 2020 - April 2021)
- Service Design + User Research Consultant @ (January 2020 - March 2020)
- Lead UX Consultant - Everyday Offers, Retail Consumer Serving @ (June 2018 - October 2018)
- Lead Customer Experience + Service Design Consultant @ (March 2018 - June 2018)
- Senior Service + Interaction Design Consultant @ (February 2018 - March 2018)
- Senior User Experience Consultant @ (October 2016 - January 2018)
- Senior UX and Service Design @ (May 2015 - October 2016)
- Lead UX Designer @ (December 2014 - May 2015)
- Service Designer @ (September 2014 - December 2014)
- Freelance User Experience Architect @ (July 2014 - September 2014)
- Senior Associate Architect @ (August 2011 - July 2014)
- User Experience Architect @ (November 2009 - July 2011)
- Information Architect @ 9web (October 2008 - October 2009)
- Digital Developer @ (March 2006 - October 2008)
- Creative Designer (Internship) @ (August 2005 - March 2006)
Kuli Flora Education
- University of Hertfordshire
Bachelor Of Arts
Kuli Flora Skills
- Salesforce
- Software as a Service (SaaS)
- Systems Design
- Customer Journey Mapping
- Workshop Facilitation
- Remote Workshops
- Paper Prototyping
- Co-creation
- Service blueprinting
- Storytelling
- Service safari
- Persona Creation
- Key Performance Indicators
- Lean Thinking
- Customer Service
- Interviewing
- Project Planning
- Management
- Initiative
- Team Management
- Cross fucntional teams
- Multi-disciplinary Teams
- Vendor collaboration
- Insights gathering
- Eco system of products
- Creativity and Innovation
- Aviation
- Product thinker
- Content Design
- Data Driven Design
- Design Thinking
- Design 101
- Constructive Feedback
- Figma (Software)
- Consumer Research
- Rapid Prototyping
- UX Academy Foundations
- UX Research
- Information Technology Infrastructure Library (ITIL)
- Saleforce
- Product Design
- UX Design
- Stakeholder Workshops
- Lifebit
- Business Strategy
- Analytical Skills
- Senior Stakeholder Management
- Augmented Reality (AR)
- Product Proposition Development
- Design Strategy
- User Experience Testing
- Customer Experience Design
- Strategic Design
- Service Redesign
- User Interviews
- Mentoring
- Career Development Coaching
- Teaching
- Strategic Planning
- Stakeholder Management
- Design Research
- Stakeholder Engagement
- Facilitation
- Agile Methodologies
- User Experience
- Information Architecture
- Interaction Design
- User-centered Design
- User Experience Design
- Experience Design
- Mobile Design
- Wire Framing
- Usability Testing
- User Research
- Axure
- Information Design
- Usability Engineering
- Persona
- Digital Strategy
- Card Sorting
- Customer Experience
- Multi-channel Marketing
- OmniGraffle
- User Journeys
- Visio
- User Interface Design
- Personas
- Prototyping
- Protoshare
- Service Design
- Mobile Interface Design
- Responsive Web Design
- Usability
- Digital Marketing
- Wireframing
- User Centered Design
- Multi Channel Marketing
Kuli Flora Summary
- Kuli Flora, based in London, GB, is currently a Service Design Lead at Bros&Co. Kuli Flora brings experience from previous roles at Designlab, Somo Global, NHS Blood and Transplant, via FutureGov and Genomics England. Kuli Flora holds a Bachelor Of Arts @ University of Hertfordshire. With a robust skill set that includes Salesforce, Software as a Service (SaaS), Systems Design, Customer Journey Mapping, Workshop Facilitation and more. Kuli Flora has 5 emails on RocketReach.
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