Kuli Flora Email
Service Design Lead @ Bros&Co
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Kuli Flora Location
- London, GB
Kuli Flora Work
- 2022 -now Service Design Lead @
- 2021 -now Experience Design Mentor + Career Coach @
- 2021 -2022 Senior Service + UX Designer @
- 2021 -2021 Service Designer @ NHS Blood and Transplant, via FutureGov
- 2020 -2021 Service Designer @
- 2020 -2020 Service Design + User Research Consultant @
- 2018 -2018 Lead UX Consultant - Everyday Offers, Retail Consumer Serving @
- 2018 -2018 Lead Customer Experience + Service Design Consultant @
- 2018 -2018 Senior Service + Interaction Design Consultant @
- 2016 -2018 Senior User Experience Consultant @
- 2015 -2016 Senior UX and Service Design @
- 2014 -2015 Lead UX Designer @
- 2014 -2014 Service Designer @
- 2014 -2014 Freelance User Experience Architect @
- 2011 -2014 Senior Associate Architect @
- 2009 -2011 User Experience Architect @
- 2008 -2009 Information Architect @ 9web
- 2006 -2008 Digital Developer @
- 2005 -2006 Creative Designer (Internship) @
Kuli Flora Education
- University of Hertfordshire
Bachelor Of Arts
Kuli Flora Skills
- Salesforce
- Software as a Service (SaaS)
- Systems Design
- Customer Journey Mapping
- Workshop Facilitation
- Remote Workshops
- Paper Prototyping
- Co-creation
- Service blueprinting
- Storytelling
- Service safari
- Persona Creation
- Key Performance Indicators
- Lean Thinking
- Customer Service
- Interviewing
- Project Planning
- Management
- Initiative
- Team Management
- Cross fucntional teams
- Multi-disciplinary Teams
- Vendor collaboration
- Insights gathering
- Eco system of products
- Creativity and Innovation
- Aviation
- Product thinker
- Content Design
- Data Driven Design
- Design Thinking
- Design 101
- Constructive Feedback
- Figma (Software)
- Consumer Research
- Rapid Prototyping
- UX Academy Foundations
- UX Research
- Information Technology Infrastructure Library (ITIL)
- Saleforce
- Product Design
- UX Design
- Stakeholder Workshops
- Lifebit
- Business Strategy
- Analytical Skills
- Senior Stakeholder Management
- Augmented Reality (AR)
- Product Proposition Development
- Design Strategy
- User Experience Testing
- Customer Experience Design
- Strategic Design
- Service Redesign
- User Interviews
- Mentoring
- Career Development Coaching
- Teaching
- Strategic Planning
- Stakeholder Management
- Design Research
- Stakeholder Engagement
- Facilitation
- Agile Methodologies
- User Experience
- Information Architecture
- Interaction Design
- User-centered Design
- User Experience Design
- Experience Design
- Mobile Design
- Wire Framing
- Usability Testing
- User Research
- Axure
- Information Design
- Usability Engineering
- Persona
- Digital Strategy
- Card Sorting
- Customer Experience
- Multi-channel Marketing
- OmniGraffle
- User Journeys
- Visio
- User Interface Design
- Personas
- Prototyping
- Protoshare
- Service Design
- Mobile Interface Design
- Responsive Web Design
- Usability
- Digital Marketing
- Wireframing
- User Centered Design
- Multi Channel Marketing
Kuli Flora Summary
- Kuli Flora, based in London, GB, is currently a Service Design Lead at Bros&Co. Kuli Flora brings experience from previous roles at Designlab, Somo Global, NHS Blood and Transplant, via FutureGov and Genomics England. Kuli Flora holds a Bachelor Of Arts @ University of Hertfordshire. With a robust skill set that includes Salesforce, Software as a Service (SaaS), Systems Design, Customer Journey Mapping, Workshop Facilitation and more. Kuli Flora has 5 emails on RocketReach.
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