Krystel Marcelo Email
Operations Manager @ Skip Force
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Krystel Marcelo Location
- Valenzuela, NCR, PH
Krystel Marcelo Work
- Operations Manager @ (January 2022 - Present)
- Customer Success Manager @ (February 2021 - January 2022)
- Virtual Assistant @ (June 2020 - September 2021)
- Noble SME @ (January 2019 - February 2020)
- Quality Assurance Analyst @ (January 2017 - February 2020)
- Service Desk Agent @ (January 2017 - November 2017)
- Branch Technology Support @ (October 2015 - July 2016)
- Programmer Analyst @ (December 2014 - October 2015)
- Senior Tech Associate @ BA Continuum Philippines Inc. (November 2010 - September 2014)
- Level 2 Advance Support Group @ (January 2009 - October 2009)
- Level 1 Technical Support @ (September 2008 - January 2009)
- Level 2 Technical Support @ Advanced Contact Solutions, Inc. (October 2007 - August 2008)
Krystel Marcelo Education
- De La Salle Lipa
Bachelor of Science in Commerce (Business Management)
2002-2007
Krystel Marcelo Skills
- Quality Control
- Team Management
- Team Leadership
- Microsoft Office
- Management
- Customer Service
- Staff Development
- Analytical Skills
- People Management
- Leadership
- Data Analysis
- Quality Assurance
- Executive Administrative Assistance
- Delegation
- Continuous Improvement
- Virtual Administrative Support
- Support Management
- Communication
- Customer Relationship Management (CRM)
- Customer Experience
- Training Courses
- Skill Development
- Operations
- Data Cleaning
- Journey Mapping
- Customer Journey Mapping
- Operations Administration
- Work Process Development
- Windows Server
- Servers
- Windows
- Operating Systems
- Networking
- Internet Protocol Suite (TCP/IP)
- Computer Hardware
- Project Management
- Internal Process Development
- Business Operations
- ClickUp
- Podio
- Notion Productivity Software
- HubSpot
- Operations Management
- 2nd Line IT Support
- Account Reconciliation
- ActiveCampaign
- Adaptive Leadership
- Business Alignment
- Business Process Management
- Commerce
- Compliance Monitoring
- Conflict Resolution
- Continuous Process Improvement
- Contractual Agreements
- Cross-Functional Team Management
- Cross-departmental Coordination
- Customer Success
- Data Reporting
- Decision Support
- DocuSign
- Documentation Control
- Employer Engagement
- Eventbrite
- Executive Decision-making
- Executive Services
- Executive Support
- Federal & State Regulatory Compliance
- First Aid
- Google Search Console
- Google Workspace
- Handle Confidential Information
- Logistical Coordination
- Managing Meetings
- Meeting Scheduling
- Mobile VoIP
- Operational Excellence
- Performance Management
- Performance Testing
- Personal Assistance
- Policy Compliance
- Policy Development
- Presales Technical Support
- Procedure Development
- Process Improvement Projects
- Project Planning
- Quality Control Inspection
- Records Management
- Stakeholder Management
- Strategic Leadership
- Strategic Planning
- Team Coordination
- Training Coordination
- WordPress
- Workflow Design
- Workspace
Krystel Marcelo Summary
- Krystel Marcelo, based in Valenzuela, NCR, PH, is currently a Operations Manager at Skip Force. Krystel Marcelo brings experience from previous roles at Skip Force, Rocket Station, Fujitsu and Fujitsu Global. Krystel Marcelo holds a 2002 - 2007 Bachelor of Science in Commerce in Business Management @ De La Salle Lipa. With a robust skill set that includes Quality Control, Team Management, Team Leadership, Microsoft Office, Management and more. Krystel Marcelo has 1 emails on RocketReach.
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