Vice President, Customer Success @ (January 2022 - May 2024)
Vice President, Customer Operations @ (August 2019 - January 2022)
Vice President, Customer Operations @ (October 2018 - August 2019)
Director, Project Management @ (November 2017 - October 2018)
Senior Director, Special Projects @ (January 2017 - November 2017)
Senior Director, Project Management @ (August 2012 - December 2016)
Revenue Operations Manager @ (October 2010 - August 2012)
Consumer Specialist @ (February 2008 - October 2010)
Buyer and Planner @ (February 2007 - February 2008)
Inside Sales Representative @ (January 2006 - February 2007)
Customer Service Representative (Process Specialist) @ (January 2004 - March 2006)
Krystal Jay Education
University of Phoenix
Master’s Degree
2014-2016
Robert Morris University - Illinois
BA
2004-2006
Krystal Jay Skills
Revenue Operations
Executive Management
Account Planning
Strategic Partnerships
Operations Management
Customer Experience
Cross-functional Coordination
Team Management
Customer Success
Coaching & Mentoring
Customer Support
Change Management
Software as a Service (SaaS)
Program Management
RevOps
Project Management
Salesforce.com
CRM
Sales
Leadership
Training
Medical Devices
Sales Management
Account Management
Customer Satisfaction
Selling
Customer Service
Time Management
Process Improvement
Project Planning
SAP
Product Launch
Product Management
Purchasing
Sales Operations
Inventory Management
Six Sigma
Team Building
Microsoft Office
Customer Relationship Management (CRM)
Organizational Design
Microsoft Excel
Consultative Selling
Salesforce.com Administration
Team Leadership
Business Process Improvement
Krystal Jay Summary
Krystal Jay, based in Florida, United States, is currently a Vice President of Customer Success at Vyne Dental®. Krystal Jay brings experience from previous roles at Vyne Dental®, Sales Empowerment Group and Orchid Software Solutions. Krystal Jay holds a 2014 - 2016 Master’s Degree @ University of Phoenix. With a robust skill set that includes Revenue Operations, Executive Management, Account Planning, Strategic Partnerships, Operations Management and more. Krystal Jay has 3 emails and 2 mobile phone numbers on RocketReach.
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