Service Transition Engineer @ (May 2021 - November 2021)
RSC Level 2 Engineer @ (January 2020 - May 2021)
RSC Level 1 Engineer @ (December 2015 - January 2020)
Manager @ Barnes & Noble (April 2008 - December 2015)
Krysta Riefkohl Education
Florida International University
Bachelor of Science (B.S.) (Information Technology)
2003-2009
Krysta Riefkohl Skills
Account Management
TAM
Customer Satisfaction
Customer Support
Troubleshooting
Active Directory
Customer Service
Service Desk
LAN-WAN
Business Analysis
System Administration
Virtualization
Technical Support
Virtual Private Network (VPN)
Microsoft Office
Java
JavaScript
Visual Basic
.NET
HTML
PHP
ASP
Windows 7
Linux
MySQL
Apache
Dreamweaver
Eclipse
NetBeans
SQL
Windows
Windows Server
Office 365
Android
Microsoft Exchange
Windows 8
Powershell
Azure Active Directory
Datto Backup
Proofpoint
Cisco Umbrella
Written Communication
Problem Solving
interpersonal skills
A++
Windows 10
Access Points
Veeam
Axcient
Krysta Riefkohl Summary
Krysta Riefkohl, based in Miami, FL, US, is currently a Technology Alignment Manager at ICG (Miami). Krysta Riefkohl brings experience from previous roles at ICG (Miami) and All Covered. Krysta Riefkohl holds a 2003 - 2009 Bachelor of Science (B.S.) in Information Technology @ Florida International University. With a robust skill set that includes Account Management, TAM, Customer Satisfaction, Customer Support, Troubleshooting and more. Krysta Riefkohl has 5 emails and 3 mobile phone numbers on RocketReach.
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