KRON d.o.o. Information

KRON was founded in 1991. The company is engaged in the development of software projects in telecommunications. The company has developed a CTI platform with the functionality of the call center (Call / Contact Center) and numerous intelligent network (IN) services, intended primarily for telecom operators. The company employs highly educated professionals in technical disciplines (telecommunications, computer science, mathematics). The activity takes place in two profit centers: CTI which includes call centers and intelligent network services and billing system for telecom operators which includes mediation, invoicing and billing and interconnection billing. The company offers 'turnkey' solutions. Our solutions include software development, installation and mounting hardware, testing, commissioning, the development of technical and user documentation, user training and maintenance. CTI (Computer-Telephony Integration) is common name for technologies that integrate the functionality of telephone and computer systems. Our CTI service platform (SP) includes databases, telephone servers, signaling interface towards the public fixed and mobile telephone network, the client applications and a computer networks that connects servers to clients and an interface to other computer networks (WAN, Intranet, Internet). The main function of the service platform is to provide intelligent services in the network, avoiding development interventions in the standard switching equipment.