Kristopher Roller Email & Phone Number
Technical Support Team Lead @ Retail Imaging
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Kristopher Roller Location
- Richmond, IN, US
Kristopher Roller Work
- Technical Support Team Lead @ (December 2025 - Present)
- Technical Service Representative @ (September 2025 - December 2025)
- Resolution Specialist @ (February 2025 - March 2025)
- Security Services Expert @ (February 2025 - February 2025)
- Technical Support Representative @ (January 2025 - February 2025)
- Support Specialist @ (September 2023 - January 2025)
- RCC Eligibility Specialist @ (November 2022 - November 2022)
- Call Center Supervisor @ (October 2021 - March 2022)
- Call Center Team Leader @ (September 2021 - October 2021)
- Customer Service Advocate @ (June 2021 - September 2021)
- Quality Technician @ (January 2021 - March 2021)
- Heavy Equipment Operator @ (August 2020 - January 2021)
- Grocery Stock Clerk @ Meijer (November 2019 - October 2020)
- Machine Operator @ (September 2019 - November 2019)
- Equipment Operator @ (July 2019 - November 2019)
- Production Associate @ (November 2016 - October 2018)
- Production Associate @ (August 2016 - November 2016)
- ADS Production Associate @ (November 2013 - January 2015)
Kristopher Roller Education
- Gaffney High School
High School Diploma
2009-2013
Kristopher Roller Skills
- Account Management
- Account Security
- Active Listening
- Agile Methodologies
- Agile Project Management
- Amazon Web Services (AWS)
- Attention to Detail
- Backlog Management
- Business Process Improvement
- CRM Software
- Case Management
- Change Management
- Client Issue Resolution
- Coaching
- Communication
- Computer Hardware
- Confidentiality
- Conflict Resolution
- Contact Center Management
- Contact Center Operations
- Continuous Improvement
- Continuous Integration and Continuous Delivery (CI/CD)
- Cross-team Collaboration
- Customer Communication
- Customer Escalation Management
- Customer Satisfaction
- Customer Service
- Customer Support
- Customer Trust
- Data Entry
- Data Privacy
- De-escalation
- Decision-Making
- Delegation
- Digital Customer Service
- Document Review
- Documentation
- Eligibility Determination
- Employee Relations
- Escalation Support
- Escalations Management
- Git
- Government Programs
- Help Desk Support
- Identity Verification
- Information Security
- Inventory Management
- KPI Reporting
- Kanban
- Knowledge Base Management
- Leadership Development
- Multichannel Support
- Networking
- Online Support
- Operating Systems
- Operations Management
- Organization Skills
- Payroll Administration
- Peer Mentoring
- People Management
- Performance Management
- PostgreSQL
- Problem Solving
- Project Coordination
- Python (Programming Language)
- Quality Assurance
- Redis
- Regulatory Compliance
- Remote Team Leadership
- Remote Technical Support
- Safety Compliance
- Schedule Adherence
- Scrum
- Software
- Software Development
- Software Troubleshooting
- Sprint Planning
- Team Building
- Team Collaboration
- Team Leadership
- Technical Documentation
- Technical Leadership
- Technical Support
- Technical Support Operations
- Telephone Support
- Ticketing Systems
- Time Management
- Training and Development (HR)
- Troubleshooting
- Workflow Improvement
- Workflow Management
- Workforce Management
- Written Communication
Kristopher Roller Summary
- Kristopher Roller, based in Richmond, IN, US, is currently a Technical Support Team Lead at Retail Imaging. Kristopher Roller brings experience from previous roles at Retail Imaging and Concentrix. Kristopher Roller holds a 2009 - 2013 High School Diploma @ Gaffney High School. With a robust skill set that includes Account Management, Account Security, Active Listening, Agile Methodologies, Agile Project Management and more. Kristopher Roller has 2 emails and 1 mobile phone numbers on RocketReach.
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