Kristopher Cole Email
Senior Workforce Management and Capacity Planning @ PayPal
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Kristopher Cole Location
- Belfast, GB
Kristopher Cole Work
- Senior Workforce Management and Capacity Planning @ (December 2014 - Present)
- eBay CSA @ (September 2013 - December 2014)
- Corporate Client Executive @ (March 2012 - September 2013)
- CSA > TL > Service Delivery Analyst @ (April 2008 - August 2011)
Kristopher Cole Education
- St Marks High School 1999-2004
Kristopher Cole Skills
- Sales
- Leadership
- Time Management
- Customer Service
- Telephone Skills
- Analysis
- Project Management
- Real Time Management
- Trend Analysis
- Call Center Administration
- Reporting & Analysis
- KPI Reports
- Management
- Customer Experience
- Team Leadership
- Call Centers
- Team Management
- Genesys
- eWFM
- Call Routing
- Call Center Development
- Workforce Management
- Workforce Analytics
- Workforce Planning
- Workforce Performance
- Relationship Building
- Relationship Management
- Account Management
- Strategy
- Customer Retention
- Microsoft Office
- Business Analysis
- Outsourcing
- E-commerce
- Service Delivery
- Vendor Management
- Business Development
- Process Improvement
- Telecommunications
- Customer Relationship Management (CRM)
- Business Strategy
- Microsoft Excel
- Operations Management
- Teamwork
- Business Process Improvement
- Customer Satisfaction
- Customer Relationship Management Crm
- E Commerce
- Reporting And Analysis
- Customer Relationship Management
Kristopher Cole Summary
- Kristopher Cole, based in Belfast, GB, is currently a Senior Workforce Management and Capacity Planning at PayPal. Kristopher Cole brings experience from previous roles at eBay Inc, Vodafone Ireland and Teleperformance. Kristopher Cole holds a 1999 - 2004 St Marks High School. With a robust skill set that includes Sales, Leadership, Time Management, Customer Service, Telephone Skills and more. Kristopher Cole has 3 emails on RocketReach.
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