Assistant General Manager @ (May 2018 - December 2023)
Client Service Associate @ (February 2017 - May 2018)
Senior Executive (Nodal and Appellate Desk) @ Aegis Limited, Essar (May 2016 - February 2017)
Senior Associate @ (December 2015 - April 2016)
Associate @ (October 2015 - November 2015)
Krishna Patel Education
Lovely Professional University
Bachelor of Technology (B.Tech.)
2011-2015
St. Mary's Senior Secondary School
Senior Secondary
1997-2011
Krishna Patel Skills
Account Management
Analysis
Android
Business Process
Business Strategy
CSAT
CSM
Churn Management
Client Onboarding
Coaching
Communication
Communication Training
Critical Thinking
Cross-Selling
Customer Acquisition
Customer Data
Customer Engagement
Customer Experience
Customer Onboarding
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer success manager
Data Analysis
Data Analytics
Diagnose
Documentation
English
Escalations Management
Expense Reports
Google Sheets
HubSpot
Integration
Intercom Device
Interpersonal Skills
Inventory Management
Jira
Key Account Management
Key Client Relationships
Key Performance Indicators
Logistics Management
Management
Management Information Systems (MIS)
Microsoft Excel
Microsoft Office
Microsoft Outlook
Multi-site Team Management
Negotiation
Onboarding
Operations
Oral Communication
Performance Reviews
Presentation Skills
Problem Solving
Process Improvement
Product Adoption
Product Demonstration
Product Presentation
Production Support
Project Management
Real Estate
Relationship Building
Relationship Development
Renewal Retention
Research
Saas
Sales Processes
Solution Implementation
Stakeholder Management
Start-ups
Team Leadership
Team Management
Training
Upselling
Vendor Management
Windows
Zendesk
Zendesk Customer Service Software
Krishna Patel Summary
Krishna Patel, based in Gurugram, HR, IN, is currently a Customer Success Manager at Master-O. Krishna Patel brings experience from previous roles at CoHo.in, LoveVivah, Aegis Limited, Essar and PepperTap. Krishna Patel holds a 2011 - 2015 Bachelor of Technology (B.Tech.) @ Lovely Professional University. With a robust skill set that includes Account Management, Analysis , Android, Business Process, Business Strategy and more. Krishna Patel has 1 emails on RocketReach.
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