Krishna Parmar Email & Phone Number

ITSM Lead @ Prophix

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Krishna Parmar Location

Toronto, ON, CA

Krishna Parmar Work

2024 -now ITSM Lead @
2023 -2024 Information Technology Business Relationship Management Specialist @
2020 -2023 Enterprise Service Management Specialist @
2018 -2020 Service Level Management Analyst @
2015 -2016 Service level management analyst @
2013 -2015 Service Level Manager @
2011 -2013 IT Quality Management Analyst @
2010 -2011 Service Desk Engineer @

Krishna Parmar Education

LADY DOAK COLLEGE

Krishna Parmar Skills

Leadership
C
Service Desk
ITIL
Sales
Operating Systems
Net
Service Desk Management
Customer Satisfaction
Incident Management
ISO 20000
Vendor Management
Process Improvement
ISO 9001
Microsoft Office
Lean Tools
Microsoft Word
Business Continuity
IT Operations
Quality Auditing
Training
Change Management
Disaster Recovery
C++
Sla
Technical Support
Delivery Assurance
IT Service Delivery
SQL
Business Process Improvement
Management
Voice of the Customer Analysis
Project Management
Lean Thinking
ITIL v3 Foundations Certified
Unix
Service Level Agreements Sla
Service Delivery
Service Assurance
Problem Management
IT Service Management
Internal Audit
Quality Management
Wrt
RCA
Windows Server
Financial Performance
Windows
Location
Frameworks
Driving
Cost Effective
Induction
Service Level Management
Complaints
Closure
Trend
Design
CSI
PAC
Calls
Assurance
Continuous Improvement
First Call
Auditing
Towers
Lean Manufacturing
VIP
Csc
Methodology
Qualification
Escalation
System
Business Services
SMSC
Education
Reports
Councils
Ticketing Tools
Daily Reports
BMC Remedy
Point of Contact
System Monitoring
Reporting
Incident
Shares
CAPA
Remote Desktop
Analysis
Service Orientation
Business Continuity Planning
Gap Analysis
Yahoo
Management System
Applications
Snow
Srt
Communication
Schedules
Resource Management
Restoration
Operations
Audit Reports
Quality System
Wipro
GIS
Queries
Service Quality
Business Intelligence
Project
Distribution Center Operations
Flashing
France
Infrastructure Services
Facilities Management
Standardization
Presentations
Customer Reviews
Responsibility
Mailers
Six Sigma
Ticketing
Root Cause Analysis
Account Management
Lotus Notes
Reviews
Sanity
Green Belt
Service Lifecycle Management
Quality Delivery
Financial Services
Compliance
Outlook
India
Quality Improvement
Problem Solving
Tolerance
MIS
Delivery
Automation
Databases
.NET
Service Level Agreements

Krishna Parmar Summary

Krishna Parmar, based in Toronto, ON, CA, is currently a ITSM Lead at Prophix. Krishna Parmar brings experience from previous roles at OMERS and Workplace Safety and Insurance Board (WSIB). Krishna Parmar holds a LADY DOAK COLLEGE. With a robust skill set that includes Leadership, C, Service Desk, ITIL, Sales and more. Krishna Parmar has 2 emails and 1 mobile phone numbers on RocketReach.