Kris Cools Email
Senior Customer Experience Manager and Benelux @ ORTEC
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Kris Cools Location
- Olen, BE
Kris Cools Work
- Senior Customer Experience Manager and Benelux @ (January 2025 - Present)
- Teamlead Servicedesk and Benelux - Supply Chain @ (January 2021 - January 2025)
- Teamlead Hosting Operations Center @ (August 2019 - December 2020)
- Teamlead 24 and 7 Consultancy Team (oursourcing Brussels Airport) @ (January 2017 - July 2019)
- Teamlead Servicedesk Ortec Belgium @ (January 2014 - December 2016)
- Support Consultant @ (January 2012 - December 2013)
- Medewerker helpdesk and Netwerkbeheerder @ (January 1999 - December 2011)
Kris Cools Skills
- Agile Project Management
- Betere resultaten
- Budgetbewaking
- Coaching
- Communicatie
- Consultancy
- Contact met de klant
- Continue verbetering
- Creatieve vaardigheden
- Customer Experience Management
- Deliverymanagement
- Duits
- Engels
- Frans
- ICT
- IT-infrastructuurbeheer
- IT-servicebeheer
- Incidentmanagement
- Klantbeleving
- Klantenondersteuning
- Klantenservices
- Klantentevredenheid
- Leiderschap
- Leveringsovereenkomst
- Management gedistribueerde teams
- Mensen aansturen
- Multicultureel team leidinggeven
- Onderhandeling
- Operational excellence
- Operations management
- Oplossen van problemen
- Oplossingsgericht
- People development
- Projectmanagement
- Roadmaps
- Service operations
- Servicedesk
- Servicekwaliteit
- Servicelevering
- Sociale vaardigheden
- Strategie
- Strategie-implementatie
- Teamleiderschap
- Teamontwikkeling
- Teamwork
- Technische ondersteuning
- Tijdmanagement
- Watervalprojectmanagement
- Zelfstandigheid
Kris Cools Summary
- Kris Cools, based in Olen, BE, is currently a Senior Customer Experience Manager and Benelux at ORTEC. Kris Cools brings experience from previous roles at ORTEC. With a robust skill set that includes Agile Project Management, Betere resultaten, Budgetbewaking, Coaching, Communicatie and more. Kris Cools has 2 emails on RocketReach.
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