Kris Alvarez Email & Phone Number
Sr. Director of WFM, Reporting and Analytics @ Kaiser Permanente
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Kris Alvarez Location
- Saint Johns, FL, US
Kris Alvarez Work
- Sr. Director of WFM, Reporting and Analytics @ (November 2017 - Present)
- WFM Consultant @ (February 2013 - November 2017)
- WFM Consultant @ (February 2012 - February 2013)
- Consultant @ (November 2008 - October 2011)
- Regional Workforce Manager @ (February 2003 - August 2008)
- Workforce Manager @ (August 1999 - August 2002)
- Workforce Manager @ (January 1996 - January 1999)
Kris Alvarez Education
- Florida Community College at Jacksonville
A (General Education)
1982-1984 - St. Johns CDS 1972-1981
Kris Alvarez Skills
- Workforce Management
- Avaya
- Microsoft Office
- Call Center
- ACD
- Inbound Marketing
- Customer Experience
- Customer Satisfaction
- Customer Service
- Process Improvement
- Strategic Planning
- Team Building
- Call Centers
- Business Analysis
- Outsourcing
- Visio
- Forecasting
- Vendor Management
- Change Management
- Management
- Human Resources
Kris Alvarez Summary
- Kris Alvarez, based in Saint Johns, FL, US, is currently a Sr. Director of WFM, Reporting and Analytics at Kaiser Permanente. Kris Alvarez brings experience from previous roles at Accenture, Pyramid Consulting, Infovision and APAC Customer Services. Kris Alvarez holds a 1982 - 1984 A in General Education @ Florida Community College at Jacksonville. With a robust skill set that includes Workforce Management, Avaya, Microsoft Office, Call Center, ACD and more. Kris Alvarez has 6 emails and 3 mobile phone numbers on RocketReach.
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