Kovena Information

Kovena is a seamlessly embedded payments platform built specifically for the travel industry, helping travel businesses grow by simplifying operations, strengthening security, and creating effortless guest experiences. Kovena is a commercial agent providing booking-commerce and payments collection services to hosts, travel agents and tourism operators. (this is our JC compliance wording). Designed for hotels, resorts, travel agencies, software providers, and TravelTech platforms, Kovena connects the entire travel payments journey end-to-end, from booking and pre-arrival deposits to supplier settlements, reconciliation, and reporting. With secure vault technology, hundreds of OTA and platform integrations, payout capabilities across 145+ currencies, and travel-specific AI fraud protection, we help businesses reduce chargebacks, lower their PCI compliance burden, and unlock new revenue opportunities. As a PCI DSS Level 1 compliant provider, trusted across 50+ countries, we help travel businesses cut chargeback rates to as low as 0.1% (up to 10x lower than the industry standard), automate payment flows, improve booking conversion, streamline payouts, and deliver more personalised service to guests. Driven by deep travel and payments expertise, Kovena's team combines industry insight with commercial and operational experience to solve the unique friction points of the travel ecosystem. Our purpose is to create more human connections that help businesses deliver remarkable travel experiences and foster greater cultural understanding through travel.