Kory Smith Email & Phone Number
Director, Product Management, IT Service Cloud @ Salesforce
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Kory Smith Location
- Seattle, WA, US
Kory Smith Work
- Director, Product Management, IT Service Cloud @ (December 2025 - Present)
- IT Service Management @ SmITh Consulting (May 2007 - Present)
Kory Smith Education
- Seattle Pacific University - School of Business and Economics
Master Of Business Administration (Information Systems Management)
1998-2001 - Seattle Pacific University - School of Business and Economics
Bachelor Of Arts (Business Finance)
1993-1997
Kory Smith Skills
- Agentforce
- Agents
- Artificial Intelligence (AI)
- Balanced Scorecard
- Business Process
- Business Process Improvement
- CMMI
- COBIT
- Change Management
- Consulting
- Governance
- ISO 20000
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- ITIL Process
- Incident Management
- Information Technology
- Leadership
- Management
- PMO
- Process Improvement
- Product Management
- Program Management
- Project Management
- Project Portfolio Management
- Requirements Analysis
- Resource Management
- SLA
- Service Desk
- Service Management
- Service-Level Agreements (SLA)
- Six Sigma
- Social Media
- Software Documentation
- Vendor Management
- itsm
- salesforce
- Service Level Agreements Sla
- Customer Service
- Strategic Planning
- Microsoft Excel
- Integration
- Service Level Agreements
Kory Smith Summary
- Kory Smith, based in Seattle, WA, US, is currently a Director, Product Management, IT Service Cloud at Salesforce. Kory Smith brings experience from previous roles at SmITh Consulting. Kory Smith holds a 1998 - 2001 Master Of Business Administration in Information Systems Management @ Seattle Pacific University - School of Business and Economics. With a robust skill set that includes Agentforce, Agents, Artificial Intelligence (AI), Balanced Scorecard, Business Process and more. Kory Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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