Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 155 aircraft and over 20,000 professional employees.
Korean Air's outstanding performance and commitment to the highest level of safety and customer service was further highlighted during the pandemic; the airline was granted numerous awards including 2021 Airline of the Year and 2022 Cargo Operator of the Year by Air Transport World, and a 5-star COVID safety rating from Skytrax.
Korean Air is a founding member of the SkyTeam airline alliance, and has grown into one of the largest transpacific airlines through its joint venture with Delta Air Lines.
Dedicated to providing Excellence in Flight, Korean Air’s vision is to be a respected leader in the world airline community.
For more information about Korean Air, please visit www.koreanair.com, Korean Air Newsroom, facebook.com/KoreanAir, instagram.com/KoreanAirworld and Twitter@KoreanAir_KE.
(Overview)
Asiana Airlines is an airline based in Seoul, Korea. As a member of the Star Alliance, Asiana operates over 90 routes to 77 cities in 21 countries worldwide.
(Mission)
Fullfilling customer satisfaction by providing the best in safety, services, and comfort to the body and mind while traveling – Asiana Airlines pursues these values in the name of excellent service and safety.
Aiming to become the world’s best carrier, Asiana Airlines realizes the importance of high growth and revenue thorough Customer Satisfaction Management. Asiana’s beautiful take-off towards the future continues.
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