Komal Vaidya Email & Phone Number
Technical Support Engineer @ TraceLink
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Komal Vaidya Location
- Pune, MH, IN
Komal Vaidya Work
- Technical Support Engineer @ (November 2024 - Present)
- Tier 1 Engineer @ (September 2022 - November 2024)
- Service Desk Analyst @ (October 2020 - November 2024)
- Service Desk Analyst @ (October 2020 - December 2021)
- Senior Officer in Telstra HFC @ (August 2017 - September 2020)
Komal Vaidya Education
- University of Pune
Bachelor of Arts - BA (English Language and Literature/Letters)
2014-2017 - SYMBIOSIS INTERNATIONAL UNIVERSITY
Bachelor of Arts - BA (Psychology)
2013-2015 - Kendriya Vidyalaya College of Military Engineering Pune -411031
Bachelor of Commerce - BCom (Economics)
2011-2013
Komal Vaidya Skills
- Strategic Leadership
- Investigation
- Escalation Resolution
- Microsoft Intune
- Software as a Service (SaaS)
- Web Applications
- Support Services
- Emerging Technologies
- ITIL Process
- Asset Management
- BMC Remedy Ticketing System
- Network Connectivity
- Connectivity
- Transport Layer Security (TLS)
- Transmission Control Protocol (TCP)
- User Datagram Protocol (UDP)
- Product Specification
- Phone Etiquette
- Notification
- Customer Experience Management
- Technical Specs
- Technical Requirements
- Sales Strategy
- Interpersonal Skills
- Development Strategy
- Business Planning
- Business Management
- Business Development
- Training Plans
- Service Improvement
- Predictive Analytics
- Zendesk
- Customer Experience
- Laptops
- Hardware Configuration
- Desktop Support
- Desk Top Support
- Collaboration Tools
- Client Side
- Contact Centers
- Office 365
- Team Performance
- Quality Control
- Service Work
- Problem Solving
- Knowledge Acquisition
- Key Performance Indicators
- Customer Satisfaction (CSAT)
- Customer Education
- Computer Navigation
- Amdocs CRM
- Loan Closings
- Title Companies
- Skilled Multi-tasker
- Attention to Detail
- Foreign Languages
- Language Integrated Query (LINQ)
- Technical Support
- Order Management
- Order Processing
- Order Fulfillment
- Change Orders
- Order
- Ticketing Systems
- Ticketing tools
- Telecommunications
- Telecommunications Engineering
- Telecommunication Services
- Telecommunications Management
- Telecom Infrastructure
- Telecommunications Systems
- Telecom
- Networking
- Virtual Private Network (VPN)
- Wide Area Network (WAN)
- Wireless Networking
- Change Requests
- Technical Sales Support
- Data Entry
- English
- Training
- Communication
- Analytical Skills
- Presentations
- Customer Service
Komal Vaidya Summary
- Komal Vaidya, based in Pune, MH, IN, is currently a Technical Support Engineer at TraceLink. Komal Vaidya brings experience from previous roles at GTT and Wipro Limited. Komal Vaidya holds a 2014 - 2017 Bachelor of Arts - BA in English Language and Literature/Letters @ University of Pune. With a robust skill set that includes Strategic Leadership, Investigation, Escalation Resolution, Microsoft Intune, Software as a Service (SaaS) and more. Komal Vaidya has 2 emails and 2 mobile phone numbers on RocketReach.
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