Koen van Dokkum, based in Utrecht, Utrecht, Netherlands, is currently a Customer Journey Expert at ING, bringing experience from previous roles at Capgemini and ING. Koen van Dokkum holds a 2006 - 2009 Master of Science (MSc) @ Universiteit van Amsterdam. With a robust skill set that includes Business Analysis, Analysis, Risk Management, Change Management, International Relations and more, Koen van Dokkum contributes valuable insights to the industry. Koen van Dokkum has 3 emails on RocketReach.