Koen Maes Email & Phone Number
Sr. Solution Consultant (Pre-sales) – Verint Platform Evangelist
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Koen Maes Location
- Mol, BE
Koen Maes Work
- Sr. Solution Consultant (Pre-sales) – Verint Platform Evangelist @ Verint Benelux (May 2022 - Present)
- Solution Consultant (Pre-sales) - Workforce Engagement Solutions @ Verint Benelux (October 2017 - May 2022)
- Software Engineer and IT Architect - Workforce Engagement Solutions @ Verint Benelux (January 2015 - October 2017)
- Founder – supporting Small and Medium Business in their operational software needs @ AGIION (March 2012 - April 2019)
- Software Engineer, IT Architect - Workforce Engagement Solutions @ (August 2013 - January 2015)
- Software Engineer and IT Architect – Monitoring Solutions @ (April 2007 - August 2013)
- Software Engineer – ITSM Solutions @ (August 2006 - March 2007)
- Senior IT Operations and Systems Analyst @ (December 2004 - July 2006)
- IT Operations and Systems Analyst @ (February 2001 - April 2004)
- IT Helpdesk and Systems Operator @ Bureau van Dijk (at Toyota) (September 2000 - February 2001)
- Team Leader (9p) – Industrial Manufacturing @ CMK Europe NV (July 1997 - September 2000)
- Operator - Industrial manufacturing @ CMK Europe NV (August 1994 - July 1997)
- Interim contracts - Industrial manufacturing @ Short Interim Contracts (August 1992 - August 1994)
Koen Maes Education
- VTI Beringen
Electrical (home and industrial installations)
1987-1992 - By Experience
Information and Communication Technology
Koen Maes Skills
- Customer Focused Selling
- Presentatievaardigheden
- Verint Da Vinci™ AI and Analytics
- Digital-first Engagement
- Back Office Workforce Engagement
- Agent Experience
- Software Solutions
- Pre-sales
- Productdemonstratie
- Project Management
- Cloud Computing
- IT Service Management
- Enterprise Architecture
- Solution Architecture
- Business Development
- Long-term Customer Relationships
- User Experience Design
- Market Research
- ITIL Foundations
- Strategy
- Information Technology
- Coaching
- Customer Service
- Communication
- Leadership
- Technology Needs Analysis
- Evenementen
- Presentaties
- Analytisch denkvermogen
- Productmanagement
- Business Analysis
- Contact Centers
- Verint Speech Analytics
- Verint Experience Management
- Agent Experience
- Cloud Contact Center (CCaaS)
- Cross-functional Collaboration
- Custom Development & Integration
- Customer Experience
- Customer Experience Strategy
- Digital Transformation
- Digital-first Engagement
- Dutch
- Needs Analysis & Solution Design
- Open CCaaS Architecture
- Presentation Skills
- Sales
- Solution Demonstration & Co-Creation
- Solution Demonstration & Storytelling
- Solution Demonstration & Storytelling
- Solution Evangelism & Thought Leadership
- Solution Selling
- Strategic CX/EX Consulting
- Strategic Customer Engagement
- Technical Documentation
- Verint Da Vinci™ AI and Analytics
- Workforce Engagement Management (WEM)
Koen Maes Summary
- Koen Maes, based in Mol, BE, is currently a Sr. Solution Consultant (Pre-sales) – Verint Platform Evangelist at Verint Benelux. Koen Maes brings experience from previous roles at Verint Benelux, AGIION and Tele’Train NV (now Verint). Koen Maes holds a 1987 - 1992 Electrical in home and industrial installations @ VTI Beringen. With a robust skill set that includes Customer Focused Selling, Presentatievaardigheden, Verint Da Vinci™ AI and Analytics, Digital-first Engagement, Back Office Workforce Engagement and more. Koen Maes has 1 emails and 1 mobile phone numbers on RocketReach.
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