KNOWLEDGE CAPTURE SERVICES, INC. Information

Our Principal, Joanne Kirkpatrick Price, has more than 35 years' experience in technical documentation and training and has held positions with community colleges, various consulting engineering firms, as well as a state regulatory agency. In 2007, Ms. Price completed doctoral degree in teaching and learning, with an emphasis on organizational learning, at the University of California, San Diego. She has authored numerous articles and textbooks pertaining to water and wastewater mathematics. Our team provides our clients a balance of perspectives derived from diverse experience such as database-driven operation and maintenance manuals and electronic libraries, standard operating procedures (SOPs), user guides, work instructions, interactive kiosks, and video-based knowledge capture and documentation projects. This diversity provides a creative environment that fosters broad-based solutions for the variety of information and knowledge management needs of our clients. T he diverse backgrounds of our team provide the varied skills and perspectives reflected in our customized solutions for our clients. A core strength is that we consider principles of learning as foundational to all our project designs and deliverables. Experts' abilities to reason and solve problems depend on well-organized knowledge that affects what they notice and how they represent problems. Experts are not simply 'general problem solvers' who have learned a set of strategies that operate across all domains... Because of their ability to see patterns of meaningful information, experts begin problem solving at 'a higher place.'