Knowesia Information

At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise. Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases