Klemens Karssen's Location
The Hague, ZH, NL
Klemens Karssen's Work
- Founder @ ZorgKeuzeLab
- Founder and Customer experience designer @ Service v/d Zaak
- Deelnemer YES!Delft LaunchLab @ YES!Delft
- Sr. Service manager @ Eneco
- Customer Experience consultant @ TNO
- Afstudeerproject @ ABN AMRO Bank N.V.
- Brainstorm facilitator @ Diversen
Klemens Karssen's Education
- IPMA D
Projectmanagement
2008 - 2008 - Nima Marketing B
ICM opleidingen
2007 - 2007 - Industrieel Ontwerpen TU Delft
TU Delft (BSc. en MSc.)
1997 - 2005
Klemens Karssen's Skills
- Customer Experience
- Telecommunications
- Call Center
- Service Design
- Net Promoter Score
- Call Centers
- Management
- Operations Management
- Business Process Improvement
- Start-ups
Klemens Karssen's Summary
Klemens Karssen, based in The Hague, ZH, NL, is currently a Founder at ZorgKeuzeLab, bringing experience from previous roles at Service v/d Zaak, YES!Delft, ENECO Energie and TNO ICT. Klemens Karssen holds a 2008 - 2008 Projectmanagement @ IPMA D. With a robust skill set that includes Customer Experience, Telecommunications, Call Center, Service Design, Net Promoter Score and more, Klemens Karssen contributes valuable insights to the industry. Klemens Karssen has 4 emails on RocketReach.
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