Software Support Consultant @ (August 2021 - October 2023)
Customer Care Representative @ (September 2017 - August 2021)
Instructor @ (September 2014 - April 2017)
Klay Brooks Education
University of Tennessee, Knoxville
Bachelor of Arts - BA (Anthropology)
2016
Klay Brooks Skills
ADKAR
Account Reconciliation
Business-to-Business (B2B)
Cascading Style Sheets (CSS)
Cellular Communications
Change Management
Client Billing
Client Follow-up
Commercial Banking
Contact Centers
Credit Card Terminals
Credit Card Transaction Processing
Critical Thinking
Customer Facing Roles
Customer Follow-up
Customer Service
Customer Service Operations
Customer Support
Database Queries
Databases
Email Etiquette
Email Marketing
Google Suite
Google Workspace Admin
HTML
Knowledge Base
MailChimp
Management Software
Microsoft Office
Network Troubleshooting
Nonprofit Management
Organization Skills
Organizational Change Management
Point of Sale (POS) Systems
Problem Solving
Project Change Management
Prosci Methodology
QuickBooks Online
SQL
Sales
Skilled Multi-tasker
Social Media
Software Implementation
Software Support
Software Testing
Software as a Service (SaaS)
Squarespace
Technical Support
Time Management
Training
Verbal De-escalation
Web Design
Windows
WordPress
Zoom
Klay Brooks Summary
Klay Brooks, based in Knoxville, TN, US, is currently a Senior Consultant at Avèro Advisors. Klay Brooks brings experience from previous roles at Brooks Corporation, BiT Dealership Software, Elavon, Inc. and barre3. Klay Brooks holds a Bachelor of Arts - BA in Anthropology @ University of Tennessee, Knoxville. With a robust skill set that includes ADKAR, Account Reconciliation, Business-to-Business (B2B), Cascading Style Sheets (CSS), Cellular Communications and more. Klay Brooks has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Klay Brooks?
Find contact details for 700 million professionals.