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Acquired by Capacity in 2025, KLaunch provides conversational AI software solutions for B2B and B2C companies, government agencies, and non-profits. Capacity, an omnichannel support automation platform, helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

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Bailey Wolford is the Director of Product Development of KLaunch.

9 people are employed at KLaunch.

KLaunch is based in St. Louis, Missouri.

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