Kl Sharma Location
- Gurugram, HR, IN
Kl Sharma Work
- 2023 - now Area Manager @
- 2022 - 2023 Regional Manager @
- 2017 - 2022 Area Manager- Customer Support @ Accel Limited (formerly Known as Ensure Support Service India Ltd.)
- 2016 - 2017 Project Manager @
- 2014 - 2016 Area Manager- Customer Support @
- 2010 - 2014 Area Manager- Customer Support @
- 2004 - 2009 Cutormer Support Engineer @
Kl Sharma Education
- Lucknow University, Lucknow
Bachelor of Technology (B.Tech.) (Electrical and Electronics Engineering)
1997 - 2001 - Govt sec. school Ramgarh
10+2 (Mathematics)
1995 - 1996 - Lucknow University, Lucknow
B.Tech (Electrical and Electronics Engineering)
Kl Sharma Skills
- Microsoft PowerPoint
- End User Support
- SQL
- Networking
- Business Continuity
- Aspect-Oriented Programming (AOP)
- IT Infrastructure Management
- CMDB
- DC Operations
- VMWare ESXi
- IT Audit
- Programme Delivery
- Project Managers
- Customer Support
- Customer Experience
- Information Technology
- Project Delivery
- Auditing
- Project Planning
- Project Portfolio Management
- Infrastructure
- Budgeting
- Internal Audits
- Telecommunications
- Project Management Office (PMO)
- Problem Management
- Process Improvement
- Incident Management
- Project Management
- Customer Relationship Management (CRM)
- Service Delivery Management
- incedent management
- Asset Management
- Service Delivery
- Sla
- Laptops
- HP
- ITIL
- IT Service Management
- Team Management
- Customer Satisfaction
- Active Directory
- Technical Support
- XP
- Cloud Computing
- Servers
- Computer Hardware
- CCNA
- Management
- Storage
- Vendor Management
- Pre-sales
- CRM
Kl Sharma Summary
- Kl Sharma, based in Gurugram, HR, IN, is currently a Area Manager at Accel Limited. Kl Sharma brings experience from previous roles at Sysnet Global Technologies Pvt Ltd, Accel Limited (formerly Known as Ensure Support Service India Ltd.), Fourth Dimension Solutions Limited and Ensure Support Services (India) Limited. Kl Sharma holds a 1997 - 2001 Bachelor of Technology (B.Tech.) in Electrical and Electronics Engineering @ Lucknow University, Lucknow. With a robust skill set that includes Microsoft PowerPoint, End User Support, SQL, Networking, Business Continuity and more. Kl Sharma has 2 emails on RocketReach.
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