Kitty Lee Email
Client Success and Services Lead @ First Digital
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Kitty Lee Location
- Hong Kong
Kitty Lee Work
- Client Success and Services Lead @ (May 2025 - Present)
- Assistant Service Delivery Manager @ (November 2023 - April 2025)
- Analyst (Customer Service Team) @ (July 2022 - October 2023)
- Customer Success Manager @ (January 2022 - January 2022)
- Quality Assurance Specialist, Customer Experience @ (February 2021 - January 2022)
- Communication Specialist @ (March 2018 - February 2021)
- Project Specialist @ (March 2016 - March 2018)
Kitty Lee Education
- The Hong Kong Polytechnic University
Bachelor of Arts - BA (Fashion & Textiles in marketing and merchandising)
Kitty Lee Skills
- Agile Methodologies
- Blockchain
- Confluence
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Training
- Customer Success
- Customer Support
- Design Thinking
- FinTech
- IT Service Delivery
- ITIL Service Design
- ITIL Service Strategy
- Internal Communications
- Jira
- KPI Reports
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Products
- Microsoft Word
- Problem Solving
- Project Management
- Salesforce Service Cloud
- Service Design
- ServiceNow
- Startup Environments
- Team Coordination
- Team Management
- Zendesk
Kitty Lee Summary
- Kitty Lee, based in Hong Kong, is currently a Client Success and Services Lead at First Digital. Kitty Lee brings experience from previous roles at Eastech Systems Limited, Pearson, OSL and Bullish. Kitty Lee holds a Bachelor of Arts - BA in Fashion & Textiles in marketing and merchandising @ The Hong Kong Polytechnic University. With a robust skill set that includes Agile Methodologies, Blockchain, Confluence, Customer Experience, Customer Relationship Management (CRM) and more. Kitty Lee has 1 emails on RocketReach.
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