Kitman Lai Email
Director - Retail Operations Policy @ Chow Sang Sang Holdings International Limited
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Kitman Lai Location
- Hong Kong
Kitman Lai Work
- 2025 -now Director - Retail Operations Policy @
- 2019 -2025 Associate Director - Personalisation Business @
- 2017 -2019 Principal Manager - Customer Services @
- 2015 -2017 Senior Manager - Customer Services @
- 2008 -2014 Manager - Customer Services @
- 2008 -2008 Assistant Retail Manager @
- 2004 -2008 Business Manager - Sales Operation @
Kitman Lai Education
- GIA (Gemological Institute of America)
Applied Jewelry Professional Diploma
2020-2020 - CIM | The Chartered Institute of Marketing
Postgraduate Diploma of Marketing
2006-2007 - Edinburgh Napier University
Master of Science (MS) (Information and administrative management)
2004-2006 - The Chinese University of Hong Kong
Bachelor of Business Administration (BBA) (Marketing)
1998-2001
Kitman Lai Skills
- Customer Retention
- Customer Experience
- Microsoft Office
- Customer Satisfaction
- Program Management
- Store Management
- Retail
- Strategy
Kitman Lai Summary
- Kitman Lai, based in Hong Kong, is currently a Director - Retail Operations Policy at Chow Sang Sang Holdings International Limited. Kitman Lai brings experience from previous roles at Chow Sang Sang Holdings International Limited. Kitman Lai holds a 2020 - 2020 Applied Jewelry Professional Diploma @ GIA (Gemological Institute of America). With a robust skill set that includes Customer Retention, Customer Experience, Microsoft Office, Customer Satisfaction, Program Management and more. Kitman Lai has 1 emails on RocketReach.
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