Kiran Kumar Email
Service Delivery Manager @ New Era IT
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Kiran Kumar Location
- Auckland, NZ
Kiran Kumar Work
- 2024 -now Service Delivery Manager @
- 2021 -2024 Team Lead @
- 2020 -2021 Team Lead @
- 2019 -2020 2IC - Ministry of Justice Service Desk @
- 2018 -2019 Judicial Analyst - Ministry of Justice Service Desk @
- 2017 -2018 Analyst - Ministry of Justice Service Desk @
- 2015 -2017 Sr Product Specialist- iOS and Mac @
- 2010 -2015 Operations Analyst - Windows Enterprise Support @ Unisys Global Services India
- 2006 -2010 Sr Technical Support Officer - Microsoft @
Kiran Kumar Education
- Unitec Institute of Technology
Graduate Diploma in Computing (Business Analysis)
2015-2016 - Sikkim Manipal University - Distance Education
Kiran Kumar Skills
- Escalations Management
- Project Management
- Technical Support
- Client Services
- Client Relations
- Server Administration
- Service Desk
- Incident Management
- Microsoft 365
- IT Service Management
- Active Directory
- Windows Server
- SCCM
- RAS
- Lync
- Networking
- Microsoft Excel
- Team Management
- Operations Management
- Service Delivery
- Microsoft Exchange
- Software Deployment
- Operating Systems
- IT Operations
- ITIL v3 Foundations Certified
- Office 365
- iOS
- Mac
- Mac & PC platforms
- Agile Methodologies
- Agile
- Identity & Access Management (IAM)
- Servers
- ITIL
- Mac And Pc Platforms
Kiran Kumar Summary
- Kiran Kumar, based in Auckland, NZ, is currently a Service Delivery Manager at New Era Technology NZ. Kiran Kumar brings experience from previous roles at New Era Technology NZ and Fujitsu New Zealand. Kiran Kumar holds a 2015 - 2016 Graduate Diploma in Computing in Business Analysis @ Unitec Institute of Technology. With a robust skill set that includes Escalations Management, Project Management, Technical Support, Client Services, Client Relations and more. Kiran Kumar has 2 emails on RocketReach.
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