Kip Wright Email & Phone Number
Senior Account Escalation Manager @ ServiceNow
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Kip Wright Location
- Maidenhead, GB
Kip Wright Work
- Senior Account Escalation Manager @ (June 2026 - Present)
- Senior Manager EMEA Customer Support @ (October 2024 - June 2026)
- Head of International Customer Support @ Carbon Black, Inc. (December 2017 - October 2024)
- Senior Director Customer Success @ (August 2007 - December 2016)
- Senior Manager Technical Support @ (May 1996 - June 2005)
- Customer Support Representative @ (June 1994 - May 1996)
- Customer Support Analyst @ (August 1992 - June 1994)
Kip Wright Education
- Kingston University
Business Management
2024-2025 - Harvard Business School
Resilient Leadership
2024-2025 - QA Training
Six Sigma Process Engineering
2023-2024 - ITIL Service Management
QA Training (Business/Commerce, General)
2016-2017 - Prince 2 Project Management
QA Training (Business/Commerce, General)
2008-2009 - University of Leicester
Business Administration and Management (General)
2001-2003
Kip Wright Skills
- Customer Retention
- Customer Satisfaction
- Enterprise Software
- Leadership
- SaaS
- Strategy
- Team Building
- Team Management
- Business Intelligence
- Net Promoter Score
- Customer Experience
- Social Media
- Cloud Computing
- CRM
- Account Management
- Professional Services
- Solution Selling
- Software as a Service Saas
- Management
- Public Speaking
- Microsoft Office
- Business Development
- Customer Relationship Management Crm
- Pre Sales
- PRINCE2
- Start Ups
- Training
- Product Management
Kip Wright Summary
- Kip Wright, based in Maidenhead, GB, is currently a Senior Account Escalation Manager at ServiceNow. Kip Wright brings experience from previous roles at Energy Exemplar, Carbon Black, Inc., IRIS Software Group and SAP BusinessObjects. Kip Wright holds a 2024 - 2025 Business Management @ Kingston University. With a robust skill set that includes Customer Retention, Customer Satisfaction, Enterprise Software, Leadership, SaaS and more. Kip Wright has 2 emails on RocketReach.
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