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Kindley Simpson Location
Costa Rica
Kindley Simpson Work
2018 -now Operations Manager @
2015 -2018 Business Development Manager @
2014 -2015 Business Development Trainer and QA Analyst @
2014 -2014 Business Developement Representative @
2021 -2024 Founder Owner @ ByHisGraceCR
2017 -2021 Human Resources Manager @
2009 -2013 Team Manager @ Sykes
2006 -2009 Quality Assurance Analyst @ Sykes
2003 -2006 Customer Service Representative @ Sykes
Kindley Simpson Education
Universidad San Marcos
Bachelor's degree (Accounting)
2019-2022
Instituto Tecnológico de Costa Rica
. (Industrial Engineering)
2001-2005
Colegio Tecnico Profesional de Limón
Minor (Accounting)
1997-2000
Kindley Simpson Skills
Leadership
Call Centers
Process Improvement
Outsourcing
Experiencia del cliente
Call Center
Quality Assurance
Workforce Management
Microsoft Office
Inbound Marketing
Liderazgo de equipos
Call Center Development
SharePoint
Microsoft Excel
Testing
Customer Experience
NICE Call Recording
Contact Centers
Performance Management
Management
Coaching
Business Development
SQL
Kindley Simpson Summary
Kindley Simpson, based in Costa Rica, is currently a Operations Manager at Regroup Mass Notification. Kindley Simpson brings experience from previous roles at Regroup Mass Notification and ByHisGraceCR. Kindley Simpson holds a 2019 - 2022 Bachelor's degree in Accounting @ Universidad San Marcos. With a robust skill set that includes Leadership, Call Centers, Process Improvement, Outsourcing, Experiencia del cliente and more. Kindley Simpson has 1 emails and 4 mobile phone numbers on RocketReach.
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