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Kindley Simpson Location
Costa Rica
Kindley Simpson Work
Operations Manager @ (July 2018 - Present)
Business Development Manager @ (February 2015 - June 2018)
Business Development Trainer and QA Analyst @ (November 2014 - February 2015)
Business Developement Representative @ (May 2014 - December 2014)
Founder Owner @ ByHisGraceCR (November 2021 - October 2024)
Human Resources Manager @ (November 2017 - January 2021)
Team Manager @ Sykes (July 2009 - December 2013)
Quality Assurance Analyst @ Sykes (August 2006 - July 2009)
Customer Service Representative @ Sykes (September 2003 - August 2006)
Kindley Simpson Education
Universidad San Marcos
Bachelor's degree (Accounting)
2019-2022
Instituto Tecnológico de Costa Rica
. (Industrial Engineering)
2001-2005
Colegio Tecnico Profesional de Limón
Minor (Accounting)
1997-2000
Kindley Simpson Skills
Leadership
Call Centers
Process Improvement
Outsourcing
Experiencia del cliente
Call Center
Quality Assurance
Workforce Management
Microsoft Office
Inbound Marketing
Liderazgo de equipos
Call Center Development
SharePoint
Microsoft Excel
Testing
Customer Experience
NICE Call Recording
Contact Centers
Performance Management
Management
Coaching
Business Development
SQL
Kindley Simpson Summary
Kindley Simpson, based in Costa Rica, is currently a Operations Manager at Regroup Mass Notification. Kindley Simpson brings experience from previous roles at Regroup Mass Notification and ByHisGraceCR. Kindley Simpson holds a 2019 - 2022 Bachelor's degree in Accounting @ Universidad San Marcos. With a robust skill set that includes Leadership, Call Centers, Process Improvement, Outsourcing, Experiencia del cliente and more. Kindley Simpson has 1 emails and 4 mobile phone numbers on RocketReach.
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