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Kin Lai Location
Boston, MA, US
Kin Lai Work
2017 -now Helpdesk Manager (Middlesex School) @
2015 -2017 Helpdesk Manager @
2014 -2015 Helpdesk Support Specialist @
2005 -2014 Network Support Technician @
Kin Lai Education
University of Massachusetts Boston
(Marketing)
2006-2009
University of Massachusetts Amherst
(Computer Science)
2004-2006
Madison Park
Kin Lai Skills
IT Service Management
Security
Networking
VMware
ITIL
Customer Service
Microsoft Office
Help Desk Support
Kaseya
Windows 7
Windows 8.1
Windows 10
Technical Support
Service Desk
Troubleshooting
Computer Hardware
JIRA
Confluence
Cisco Meraki
Management
PowerPoint
Curriculum Design
Public Speaking
Kin Lai Summary
Kin Lai, based in Boston, MA, US, is currently a Helpdesk Manager (Middlesex School) at InfraNet Solutions. Kin Lai brings experience from previous roles at InfraNet Solutions and Tech Computers of Boston. Kin Lai holds a 2006 - 2009 University of Massachusetts Boston. With a robust skill set that includes IT Service Management, Security, Networking, VMware, ITIL and more. Kin Lai has 4 emails and 1 mobile phone numbers on RocketReach.
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