2021 -2022 Senior Manager, Professional Services - Cash and Logistics @
2018 -2021 Compliance Manager, Global Debit Solutions @
2010 -2021 Compliance Manager, Debit Operations @
2016 -2018 Project Manager and Project Management Process Governance Lead @
2015 -2016 Process Owner - Disputes Regulatory @
2012 -2015 Compliance Manager - PIN Debit @
2010 -2012 Project Manager and Business Analyst @
2007 -2010 Instructional Designer @
1998 -2004 Training Coordinator @
Kimberly Whaley Education
Hagerstown Community College
Associates (Management)
2019-2021
Kimberly Whaley Skills
Process Improvement
Software Documentation
Analysis
Quality Assurance
Credit Cards
Risk Management
Business Analysis
Integration
Requirements Analysis
Business Process Improvement
Call Centers
Business Process
Payment Systems
SDLC
Project Management
Technology Integration
E-commerce
Product Development
Business Strategy
Project Delivery
Business Requirements
Business Process Mapping
Project Portfolio Management
Payments
Visio
Microsoft Outlook
Management
Leadership
Training
Team Leadership
Team Building
Team Management
Staff Development
Easily Adaptable
Problem Solving
Payment Card Processing
Electronic Payments
Debit Cards
Creative
Collaborative Leadership
Persuasion
Microsoft Word
Compliance
Credit Risk
Efficiency Improvement
Negotiation
Project Implementation
Vendor Management
Human Resources
Performance Improvement
Relationship Management
Cards
EMV
Chargebacks
Technical Analysis
Program Management
E Commerce
Information Technology
Customer Relations
Affinity
Photoshop
Networking
Risk Mitigation
Issues Management
Instructional Design
Documentation
Public Relations
Process Optimization
Kimberly Whaley Summary
Kimberly Whaley, based in Washington, DC, US, is currently a Director, Technical Account Management at Fiserv. Kimberly Whaley brings experience from previous roles at Fiserv and First Data Corporation. Kimberly Whaley holds a 2019 - 2021 Associates in Management @ Hagerstown Community College. With a robust skill set that includes Process Improvement, Software Documentation, Analysis, Quality Assurance, Credit Cards and more. Kimberly Whaley has 4 emails and 1 mobile phone numbers on RocketReach.
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