Kimberly Tom Email & Phone Number
Director of Customer Experience @ Brooklinen
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Kimberly Tom Location
- New York, NY, US
Kimberly Tom Work
- Director of Customer Experience @ (May 2023 - Present)
- Director of Customer Experience @ (November 2022 - April 2023)
- Customer Experience Learning and Development Manager @ (April 2022 - November 2022)
- Customer Experience Manager of Training and Quality Assurance @ (October 2018 - April 2022)
- Customer Experience Lead @ (September 2017 - October 2018)
- Customer Experience Associate @ (April 2017 - September 2017)
- Client Relationship Manager @ (January 2015 - April 2017)
- Customer Service Representative @ (October 2012 - March 2014)
Kimberly Tom Education
- University of Connecticut
Bachelor of Arts (B.A.) (Political Science)
2008-2012 - University of Stuttgart
Political Science
2012-2012 - University of the Aegean
Environmental Science
2009-2009
Kimberly Tom Skills
- Adult Education
- Community Outreach
- Continuous Improvement
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Entry
- Editing
- Event Planning
- Fundraising
- Instructional Design
- Mac OS X
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Net Promoter Score
- Non-profits
- Outlook
- PowerPoint
- Public Relations
- Quality Assurance
- Quality Management
- Social Media
- Social Networking
- Staff Training
- Teamwork
- Time Management
- Training
- Voice of the Customer
- Non Profits
- Healthcare
- Customer Relationship Management Crm
- Sales
- Photoshop
- Project Management
- Management
- Customer Relationship Management
Kimberly Tom Summary
- Kimberly Tom, based in New York, NY, US, is currently a Director of Customer Experience at Brooklinen. Kimberly Tom brings experience from previous roles at AptDeco and The Farmer's Dog. Kimberly Tom holds a 2008 - 2012 Bachelor of Arts (B.A.) in Political Science @ University of Connecticut. With a robust skill set that includes Adult Education, Community Outreach, Continuous Improvement, Customer Experience Management, Customer Relationship Management (CRM) and more. Kimberly Tom has 1 emails and 2 mobile phone numbers on RocketReach.
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