Kimberly O'Donovan Email & Phone Number
Vice President Operations @ Zurich Cover-More
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Kimberly O'Donovan Location
- Omaha, NE, US
Kimberly O'Donovan Work
- Vice President Operations @ (August 2022 - Present)
- Senior Director, Global Customer Experience @ (October 2019 - March 2022)
- SVP, Strategy and Operations @ Sire Mobile (January 2018 - October 2019)
- Senior Operations Leader @ Double Down Interactive (November 2014 - April 2017)
- Head of Global Customer Experience, Amazon Payments @ (February 2013 - November 2014)
- Sr. Director Call Centers @ (February 2009 - February 2013)
- Sr. Manager, Global Risk Operations @ (August 2004 - December 2008)
- Assistant Vice President @ (October 1997 - February 2004)
Kimberly O'Donovan Education
- University of Iowa
Bachelors (Russian and Communications)
1993-1996
Kimberly O'Donovan Skills
- E-commerce
- Cross-functional Team Leadership
- Customer Experience
- Management
- Leadership
- Product Management
- Call Centers
- Process Improvement
- Program Management
- Vendor Management
- Operations Management
- Strategy
- Analytics
- Call Center
- Team Leadership
- CRM
- Outlook
- Account Management
- Start-ups
- Strategic Partnerships
- Outsourcing
- Team Management
- Analysis
- Customer Retention
- Business Analysis
- Leadership Development
- Strategic Hiring
- Mass Hiring
- Hiring Practices
- Operational Planning
- Operational Excellence
- Customer Engagement
- Key Account Management
- Performance Metrics
- Financial Metrics
- Business Intelligence
- Strategic Planning
- Marketing Strategy
- Social Media
- Employee Engagement
- Training Delivery
- Online Gaming
- Facilities Management
- Project Management
- Customer Relationship Management (CRM)
- Business Process Improvement
- Microsoft Word
- Business Development
- Risk Management
- Financial Risk
- Public Speaking
- User Experience
- E Commerce
- Cross Functional Team Leadership
- Start Ups
Kimberly O'Donovan Summary
- Kimberly O'Donovan, based in Omaha, NE, US, is currently a Vice President Operations at Zurich Cover-More. Kimberly O'Donovan brings experience from previous roles at Valmont Industries, Inc., Sire Mobile, Double Down Interactive and Amazon. Kimberly O'Donovan holds a 1993 - 1996 Bachelors in Russian and Communications @ University of Iowa. With a robust skill set that includes E-commerce, Cross-functional Team Leadership, Customer Experience, Management, Leadership and more. Kimberly O'Donovan has 1 mobile phone numbers on RocketReach.
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