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Kimberly Morrison Location
Martinsburg, WV, US
Kimberly Morrison Work
Information Technology Specialist @ (February 2023 - Present)
Project Manager @ (September 2021 - February 2023)
ITIL Trainer @ (March 2019 - February 2023)
Project Manager Consultant @ (November 2020 - September 2021)
IT Service Desk and ITIL Service Manager @ (September 2019 - October 2020)
Director Of Quality @ (December 2014 - September 2019)
IT Service Manager @ (July 2011 - December 2014)
Records Lead @ (January 2006 - January 2011)
Call Center Project Manager @ AHMA (March 2003 - April 2006)
Kimberly Morrison Education
University of Maryland University College
Graduate Certificate in IT Business Management (IT Business Management)
2011-2013
George Mason University
Bachelor's degree (History)
1994-1996
Kimberly Morrison Skills
Business Relationship Management
Government
Project Management
Budget Management
ITIL
Learning Management Systems
Customer Relationship Management (CRM)
Continuous Improvement
IT Service Management
Process Improvement
IT Strategy
Change Management
Business Analysis
Problem Management
Integration
Knowledge Management
Service Delivery
IT Operations
Requirements Analysis
Release Management
Service Desk
Technical Documentation
Process Management
Document Management
Resource Management
SDLC
Scrum
Business Process Improvement
Software Development Life Cycle (SDLC)
SharePoint
BMC Remedy
ISO 20000
ITIL Process Implementation
Service Management
Service Level Agreements
Help Desk Support
IT Prenuers ITIL V4 Review Board Member
Incident Management
Proposal Writing
System Administration
Agile Project Management
IT Automation
JIRA
Docker Products
Jenkins
ITIL v3 Foundations Certified
Customer Support
Information Technology
release control and validation
Operational Support
Operational Analysis
Service Level Management
ITIL Certified
Technical Writing
Service Improvement
IT Management
Information Management
Service Operations
Customer Satisfaction
Software Documentation
certified scrum master
Public Speaking
Energy
Strategic Planning
Strategy
Software Development Life Cycle
Customer Relationship Management
Kimberly Morrison Summary
Kimberly Morrison, based in Martinsburg, WV, US, is currently a Information Technology Specialist at U.S. Coast Guard. Kimberly Morrison brings experience from previous roles at U.S. Coast Guard, Learning Tree International, TeleSolv Consulting, Inc. and Glatfelter. Kimberly Morrison holds a 2011 - 2013 Graduate Certificate in IT Business Management in IT Business Management @ University of Maryland University College. With a robust skill set that includes Business Relationship Management, Government, Project Management, Budget Management, ITIL and more. Kimberly Morrison has 4 emails and 3 mobile phone numbers on RocketReach.
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