2017 -2020 Senior Vice President - Digital Efficiency @
2016 -2017 Head of Operations and Chief Operating Officer (COO), Vodafone Americas @
2015 -2016 Vice President of Service Excellence @
2012 -2015 Assistant Vice President - Customer Experience @
2011 -2011 Director of Program Management, AT and T - T-Mobile Customer Experience Merger Team @
2009 -2011 Director of Product Development, Emerging Devices (now IoT) @
2007 -2009 Director of Sales Operations @
2005 -2007 Director of Enterprise Program Management - Merger Integration @
2004 -2005 Cingular - AT and T Wireless Merger Integration – Consumer Common Service Experience Program Manager @
Kimberly Eubank Education
University of Tennessee, Knoxville
Kennesaw State University - Michael J. Coles College of Business
MBA
Kimberly Eubank Skills
Operations Management
Performance Motivation
Teamwork
English
E-Commerce
Customer Satisfaction (CSAT)
Digital Transformation
Business Transformation
Customer Experience
Organizational Change
Strategy Development
Business Process Improvement
Change Management
Cross-functional Team Leadership
Project Portfolio Management
Telecommunications
Program Management
Strategic Planning
Wireless
Strategy
Integration
Sales Operations
Wireless Technologies
Process Improvement
Product Marketing
Product Development
Business Strategy
Business Analysis
Project Planning
Software Development
Product Launch
Software Project Management
System Deployment
Acquisition Integration
Leadership
Team Leadership
Process Development
Consensus Building
Business Management
Mobile Devices
Performance Management
Sales Support
Mobile
Deployment
Requirements Analysis
LTE
Management
GSM
4G
Cellular Communications
M2M
Software Project
Project Portfolio
Cross Functional Team
Microsoft Excel
Cross Functional Team Leadership
Business Process
Customer Service
Research
Kimberly Eubank Summary
Kimberly Eubank, based in Atlanta, GA, US, is currently a Chief Transformation Officer - Chief Customer Experience Officer - Chief Digital Officer at Kimberly Eubank Speaking & Advisory. Kimberly Eubank brings experience from previous roles at Big Ass Fans, Cooper Lighting Solutions, SunTrust and Vodafone. Kimberly Eubank holds a University of Tennessee, Knoxville. With a robust skill set that includes Operations Management, Performance Motivation, Teamwork, English, E-Commerce and more. Kimberly Eubank has 1 emails and 5 mobile phone numbers on RocketReach.
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